Director, Food Services - North Vancouver, BC

                                                                                                                                      JOB SUMMARY 

Position: Director, Food Services

Company: Vancouver Coastal Health

Job Location: Lions Gate Hospital, North Vancouver, BC

Full/Part Time: Full-time

Salary: $54.19 - $77.90 per hour

Job Reference: 2023-94893

WORK PERFORMED 

• Be responsible for creating and maintaining a high functioning integrated team that effectively incorporates subject matter expertise, and the planning and coordination of all services within the health authority, ensuring appropriate policies and service standards are in place to ensure compliance to nutrition standards and applicable regulations and acts.
• Together with the BISS colleagues, be responsible for building and maintaining exceptional customer and vendor relations that deliver consistent performance to commonly required standards.
• Anticipate major changes that impact services, develops short and long term plans for the portfolio and implement mitigating strategies.
• Be expected to participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by this team. 

QUALIFICATIONS

• Master's Degree in a related field, plus a minimum of seven (7) to ten (10) years of progressively more responsible roles which include one or more within a support services area, or an equivalent combination of education, training and experience.
• Recent, related experience in Food Quality Improvement and Food Policy at a management level or an equivalent combination of education, training and experience will be a key asset.
• Registered Dietitian or Certified Nutrition Manager (CNM) or eligible for certification with Canadian Society of Nutrition Management (CSNM) required.

To Apply - Follow the link to the company website for more details. 

Food & Beverage Lead - Victoria, BC

 JOB SUMMARY

Position: Food & Beverage Lead
Company: Tapestry at Victoria Harbour
Job Type: Full-time, Permanent
Job Location: Victoria, BC

WORK PERFORMED

• Tapestry is an active aging community for independent adults. At Tapestry, residents live healthy, engaged, purposeful and socially connected lives and experience personalized, resident-centric service. 
• Reporting to the Resident Services Manager, the Food and Beverage role is a leader in the community and has experience in all aspects of food and beverage service, production and delivery. 
• This is an exciting new position that works closely with the Resident Services Manager, the Executive Chef and our passionate culinary team to create an exceptional resident experience in our beautiful pub and restaurant. 
• As a creative and service-oriented individual, you provide consistent and engaged service to our residents, create extraordinary beverage menus by bringing creativity and finesse to our offering, oversee our expanding reservation system and serve as our expert Point of Sale (Micros) system user. 
• This role is particularly appealing to a senior server or exceptional bartender with extensive experience looking to grow their career with an award-winning team of culinarians committed to excellence.

QUALIFICATIONS

• High School diploma or equivalent
• Diploma or Degree in Culinary Arts is an asset
• Minimum five-years experience in a fast-paced, high-quality establishment with a strong focus on delivering a superior service experience
• Previous bartending experience required
• Strong product development and creative skills
• Serving it Right Certification
• Food Safe Level 1 Certificate
• AED & CPR Certification (preferred)
• You are a collaborative team player and an excellent communicator

To Apply - Follow the link to the hiring company for further information

Assistant Banquet Manager - Calgary, AB

JOB SUMMARY

Position: Assistant Banquet Manager
Company: Fairmont Palliser
Job Location: Calgary, AB
Job type: Permanent, Full-time

Job salary estimated: $55,000–$60,000 a year per year

WORK PERFORMED

• Ensure the daily smooth running of the banquet floor with regards to directing Supervisors, servers, bartenders, porters
• Oversees and participates in department schedules and budgeted guidelines for : Supervisors, servers, bartenders, porters
• Attends or sends a designate to all pertinent meetings which require the presence of a Banquets representative such as:
• Executes Proper Function Management of VIP Functions and Floor Coverage as needed:
• Checks room set-ups for correctness against BEO
• Plans and co-ordinates event details with kitchen, stewarding and catering
• Implements service sheet and conducts pre-function briefings and relates all pertinent information with staff
• Co-ordinates any changes with kitchen and stewarding and communicates guest satisfaction and concerns that may arise with any related problems
• Handles guest complaints and assists in resolution
• Communicates with catering and all other departments as needed on the outcome, challenges and successes of all functions
• Coaching and counseling of supervisors and employees
• Co-chairs communication meetings promoting
• Ensure that all financial reporting is maintained and accurate inclusive of:
• ensuring accuracy of payroll
• ensuring that billing of convention items
• reviewing financial reports to ensure accuracy
• Constructive approach to achieving department goals with regards to:
• Guest Service Index
• Employee Engagement Survey
• Conducts frequent inspections of Banquet facilities and equipment by ensuring inventory of equipment meets standards and reporting and following up any deficiencies to maintenance
• Oversees entire department in Banquet Manager’s absence
• Complete all other duties as assigned by the Banquet Manager

QUALIFICATIONS

• Previous Food and Beverage or Restaurant leadership experience required
• Leading and developing staff
• Previous point of sale system experience required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

 To Apply - Follow the link to the hiring company for further information. 

Catering Assistant Manager - Edmonton, AB

JOB SUMMARY

Position: Catering Assistant Manager

Company: Compass Group
Job Location: Edmonton, AB

Job type: Full-time, Part-time

WORK PERFORMED

• Supervise employees in the Catering Department.
• Assists in the performance appraisal process
• Determine workload requirements from catering orders
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Meet with function group leaders to discuss setup arrangements; address last-minute changes and resolve problems
• Interact with customers and resolve complaints in a service-oriented manner
• Demonstrate complete understanding of menu items
• Instruct staff on work expectations for catered functions
• Help staff set up rooms to desired specifications
• Assemble and deliver food and supplies to scheduled locations
• Serve food and beverages to guests
• Return food, beverages, serving equipment and utensils to catering facility
• Ensure proper presentation, portion control and maintenance of serving temperatures
• Maintain sanitation and orderliness of all equipment, supplies and utensils
• Ensure proper food preparation by following approved recipes and production standards

QUALIFICATIONS

• You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
• A valid driver's license may be required.
• Minimum of 2 years’ experience with banquet and catering functions with high volume production.
• Proven supervisory skills and experience, capable of motivating, leading, and developing associates.
• Strong people and customer service skills; great at relationship building.
• Creative ability to apply current food trends and presentations to food service operation.
• Excellent communication skills (written and verbal.)
• Able to work in a fast-paced environment and readily acceptable to change work priorities at any time.

 To Apply - Follow the link to the company website for further information. 

Dining Room Supervisor - Burnaby, BC

JOB SUMMARY

Position: Dining Room Supervisor
Company: PARC Retirement Living
Job Location: Burnaby, BC
Full/Part Time: Full Time

WORK PERFORMED

• Creating an incredible dining experience for our residents and guests.
• Cultivating a respectful, positive, warm, and professional work environment for staff.
• Overseeing the dining room to make sure we’re delivering the most professional, friendly, caring, and timely service possible – while maintaining cleanliness, sanitation, and plating standards.
• Hiring, leading, scheduling, and motivating dining room staff, and providing in-service training where requested.
• Greeting and seating residents, ensuring the smooth flow of diners and guests, plus recording and reporting meal attendance as needed.
• Supporting servers, managing reservations, and filling in at the bar as needed.
• Liaising between the dining room and kitchen teams, sharing resident feedback on meals with the Executive Chef and Food Services Manager.

QUALIFICATIONS

• You’re a respected leader and customer-service trailblazer who can supervise, coordinate and plan the day-to-day operation of a dining room – including hiring, managing, and motivating staff.
• You’re ready to jump in and supervise a fast-paced team environment, anticipating and managing high-stress situations and competing priorities.
• You have at least three years of experience as a server team leader, or similar role in the hospitality or senior-living industry.
• You’re an outstanding communicator who has top-notch relationship-building skills, with colleagues, suppliers, and the public.
• You have your Food Safe Level 1, WHMIS, and Serving it Right certificates. Knowledge of mixology and wine is an asset, too.
• You understand and respect the needs of seniors, their families, and other professional services engaged with our residents.

To Apply - Follow the link to the hiring company to get more information.

Manager of Food Services - Mill Bay, BC

 
JOB SUMMARY

Position: Manager of Food Services
Company: Brentwood College School
Job Location: Mill Bay, BC
Job type: Full-time, Permanent

Salary range: $85,000 - $90,000 a year

WORK PERFORMED

• Do you thrive when leading a modern kitchen and dining room in a professional role where your responsibilities provide a high degree of self-direction in setting your own work priorities? 
• Ideally, you have a strong culinary background and experience supervising a kitchen staff of 30+ and have well-developed leadership, business management and people management skills.
• We are looking for a certified Red Seal Chef with years of Executive Chef experience or a Chef with multiple food service outlets and catering experience who would strive to continuously deliver a world-class boarding school experience to our students and staff while being creative, organized and adaptable. 
• We use modern kitchen practices, equipment and techniques within our vision of ‘fresh/contemporary/local’ in our beautiful oceanside location. If this sounds like your ideal workplace community where you can excel as a leader, please send us your application.

QUALIFICATIONS

• Certified Red Seal Chef
• C.C.C (Certified Chef De Cuisine) an asset but not required
• Current certification in Food Safe, Serving it Right (SIR) and WHMIS required
• First Aid would be considered an asset
• At least 10 years progressively upward experience in managing food and beverage operations in a large scale educational/corporate/chain/commercial setting performing a similar role

To Apply - Follow the link to the hiring company for further information.

Food and Beverage Service Manager - Courtenay, BC

JOB SUMMARY

Position: Food and Beverage Service Manager
Company: Chances
Job Location: Courtenay, BC
Job type: Full-time

WORK PERFORMED

• Maintains and demonstrates expert knowledge of upcoming events, products, and promotions.
• Ensures profitability of steakhouse operations by achieving financial and performance goals.
• Supervises the shift operation, including all employee and guest related functions.
• Motivates employees to provide excellence in service and ensures our guests experience exceeds their expectations.
• Actively participates in the training and instruction of employees in proper food handling procedures, quality service standards and all other department procedures.
• Manages team efficiencies as it pertains to the operation?s needs.
• Responsible for opening and closing procedures which includes but is not limited to cash-outs and daily sales reporting.
• Maintains compliance with policies and procedures.
• Responsible for cash management activities.
• Enforces Serving It Right and company policies on guest?s consumption of alcohol.

QUALIFICATIONS

• Three years supervisory experience in a high-volume, full-service fine dining restaurant or 4-star hotel and/or equivalent combination of education and experience.
• World Host/Super Host certificate or similar customer service programs.
• WHMIS training preferred.
• Wine knowledge or experience as a Wine Steward an asset.
• Excellent communication skills ? both speaking and written.
• Working knowledge with computer skills in word processing, spreadsheets, email internet navigation, and presentation software.
• Experience with Point of Sale system.
• Excellent problem-solving skills.
• Goal driven and organized.
• High level of customer service skills, ability to communicate with guests to ensure satisfaction.
• Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities.

To Apply - Follow the link to the company website for further information.

Director of Food & Environmental Services - Golden, BC

JOB SUMMARY

Position: Director of Food & Environmental Services

Company: PeopleCare Communities

Job Location: Golden, BC

Job salary estimated: $71,100 - $90,000 per year

WORK PERFORMED

• Participates in the hiring, training, and orientation process of the Food Services and Environmental Services departments.
• Responsible for all workforce management-related tasks for the Food Services and Environmental Services departments (scheduling, timecard authorization, performance management, attendance management, etc.).
• Controls the operational department budgets and manages other financial-related tasks.
• Ensures compliance with all provincial/long-term care regulations and established peopleCare requirements.
• Conducts daily inspections of the departments to identify/resolve any potential hazards or problems.
• Develops specific procedures, policies, work patterns and routines, for Home, such as: preventative maintenance checklists, delivering supplies, and the removal of garbage, laundry routines, janitorial and housekeeping routines.
• Participates as a member of the interdisciplinary team in the development and evaluation of Resident care plans and attending Resident Care Conferences.
• Attends Resident Council and Family Council when invited.
• Assists in Union matters related to grievance procedures, labour relations management, and contract negotiations, when necessary.
• Works with Food Services team, Dietitian, residents, and their families to ensure resident dietary needs are met.
• Responsible for full-cycle maintenance process (determining scope of work, sourcing a contactor, ensuring contract is paid).
• Ensures the departments maintain the Home in a clean and sanitary fashion.
• Participates in committee meetings such as Infection Control, Quality Management, Occupational Health and Safety as required.
• Maintains all required records in accordance with policies, procedures and legislative requirements.
• Participates in on-call management rotation.

QUALIFICATIONS

• 5 years of progressive related experience
• Diploma from a Community College in a related field or equivalent
• Successful completion of an accredited program as a Food Service Supervisor/Nutrition Manager.
• Holds current membership in the Canadian Society of Nutrition Management – CSNM.
• Proven supervisory experience in a unionized long term care setting.
• Must be knowledgeable of nutritional needs of the residents in an LTC home.
• Must be knowledgeable of HVAC equipment, computerized building management systems, electrical systems distribution, fire alarm and sprinkler systems including operation of and testing requirements, emergency diesel generator operations.
• Must demonstrate a creative flair for menu planning, preparation, and presentation.
• Must be knowledgeable of the Ontario Food Premises Regulation, Food Safety Code of Practice and Canada’s Food Guide to Healthy Eating, CCHSA/ORCA, Ontario’s Long Term Care Home Program manual, and OH&S Act and regulations, and have knowledge of the inspection protocol process.

To Apply - Follow the link to the company website for further information.

Assistant Food and Beverage Manager - Kelowna, BC

JOB SUMMARY

Position: Assistant Food and Beverage Manager

Company: Marriott International, Inc

Job Location: Kelowna, BC

Job type: Full-time

Job number: 23059558

Work Performed:

• Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. 
• Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. 
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. 
• Manages day-to-day operations, monitors quality, and standards, and meets the expectations of the customers on a daily basis. 
• Maintains the operating budget, and verifies that standards and legal obligations are followed.

Qualifications:

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

To Apply - Follow the link to the company website for further information.

Healthcare Food Service Supervisor - Richmond, BC

                                                                                                                           JOB SUMMARY

Position: Healthcare Food Service Supervisor
Company: Vancouver Coastal Health
Job Location: Richmond, BC
Full/Part Time: Casual
Salary: $29.84 / hr.
Job Reference: 2023-76301

WORK PERFORMED 

• Ensure diet orders are compliant and meet the provisions for nutritional care as determined by Clinical Nutrition for inpatients and outpatients using the nutrition software program.
• Be the liaison between Clinical Nutrition and Food Services, visit patients to obtain diet related information regarding nutritional and therapeutic diet needs, and in consultation with the Clinical Dietitian as required;
• identify patient/resident food preference/food tolerance/food acceptance;
• chart activities in patient/resident medical record such as meal intake, diet and diet-related information;
• input and/or updates patient/resident diet and diet-related information into a computerized system.
• Oversee the daily food service in assigned areas including supervising designated staff, maintaining and updating manual and computerized records such as the staffing schedule, performing related administrative duties and maintaining food standards by participating in quality assurance activities.
• Promote and maintain excellent customer relations and effective on-going communication with all levels of staff.

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience.
• Food Safe Certificate 1.

To Apply - Follow the link to the company website for more details.