Food Services Manager - Nanaimo

   

JOB SUMMARY
Position: Food Service Manager
Company: Island Health
Job Location: Nanaimo Regional General Hospital - Nanaimo, BC V9S 2B7 CA (Primary)
Salary Range:  $39.91 - $57.37
Type: Regular, Full-time; 0800-1600

Work Performed:

• Manages the Food Services, Cafeteria and Catering for NRGH & Dufferin Place, including planning menus and services for clients and ensuring adherence to production and service capabilities, cost constraints, presentation and nutritional requirements as established with the clinical nutrition area.
• In support of the client (customer) focused approach to service delivery, plans, develops, evaluates short- and long-range goals and objectives, policies and procedures, and operational opportunities for improved levels of service.
• Actively pursues improved quality of services by planning, implementing and verifying improvements in key processes. Liaises with clients (customers) in order to identify areas of improvement, provide technical advice and resolve problems.
• Facilitates the skill development of reporting staff and supervisors by coordinating resources to plan, deliver and evaluate opportunities that increase individual performance, develop teamwork and team support, encourage independence, initiative and effective decision-making, and build customer service competencies. Also responsible for ensuring appropriate training in job specific procedures, equipment operation, safety and infection control.
• Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority in accordance with the service assignment and may require the use of a personal vehicle.

Qualifications

Education, Training and Experience

A level of education, training and experience equivalent to a Bachelor's degree in Food Service Administration or other related area plus a minimum of seven (7) years recent related experience.

Skills and Abilities

• Completion of relevant health care administration courses an asset.
• Demonstrated leadership ability and highly developed interpersonal and communication skills.
• Demonstrated commitment to client focused services and teamwork.
• Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
• Physical ability to perform the duties of the role.

To Apply - Follow the link to the company website for more details

Support Service Manager - Fraser Valley

 

JOB SUMMARY

Position: Support Service Manager
Company: WestCana Services
Job Location: Fraser Valley, British Columbia, Canada
Type: Fulltime, Permanent- Monday to Friday, 8:00am-4:00pm
Rate: $60,000 - $65,000 a year

Work Performed:

• Supervisory duties include but not limited to
• Recruiting, training and developing staff;
• Scheduling, assigning and monitoring work;
• Evaluating Team Member performance;
• Ensuring a healthy and safe work environment including adherence to company policies;
• Resolving conflicts
• and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
• Prepares and/or monitors the preparation of food menus and plans to ensure individual dietary needs/standards are met and costs remain within approved budget allocations.
• In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
• Monitors all operating expenditures, as well as purchases and stores inventory.
• Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
• Communicates safety concerns through; Team Member meetings, huddles, memos, communication books.
• Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
• Other duties include but not limited to scheduling, inventory, month end report, weekly receivers’ reports, audits and reports, regular monthly Team Member meetings, site/corporate meetings including occupational health and safety, Infection control, food committee.
• Performs other related duties as assigned.

Qualifications:

• CSNM (Certified in Nutritional Management with current standing in the Canadian Society of Nutritional Management).
• Previous experience in a long term care or assisted living facility with working knowledge of Therapeutic diets and residential guidelines according to the health authority.
• We will consider the right combination of management and experience from the hotel, restaurant or cruise ship industry, as long as the candidate is willing to be registered in the CSNM Program and dedicated to learn the industry and residential care guidelines.  
• Must be willing to work the hours necessary to ensure the effective operation of the facility
• Holds and Maintain Valid Food Safe Level 1 and WHIMS Certificates
• Clear Criminal Record Check, including vulnerable sector, through the Ministry of Justice upon hire and every 5 years thereafter.

To Apply - Follow the link to the company website for further information.

Food Service Supervisor - New Westminster

 

JOB SUMMARY
Position: Food Services Supervisor
Company: Fraser Health
Job Location: New Westminster, BC
Type: Part-time
Rate: $28.65 an hour

Work Performed:

1. Supervises designated staff by scheduling and coordinating work assignments, evaluating employee performance in conjunction with the Manager and determining related orientation and training requirements.
2. Supervises and checks food service tray line to ensure that established standards of food appearance, quality, and portion control are met; oversees the preparation, portioning and serving of meals including the loading and distribution of meals to designated FH sites.
3. Maintains and updates tray tickets through manual changes and computer input; assists in the printing and highlighting of meal runs, tray tickets and bursting of the tray tickets.
4. Calls in relief staff according to departmental guidelines and collective agreement provisions; accepts calls from staff regarding illness or absences from work; receives vacation and leave requests and forwards to the Manager for approval.
5. Following established procedures, maintains inventory levels of paper, chemical supplies, dish towels, rags, china and silverware; orders and maintains inventory of food supplies and nutritional supplements.
6. Participates in the departmental Quality Assurance Program through activities such as the completion of tray audits, sanitation and safety audits, temperature records and plate waste audits; discusses audit results with the Manager and assigns duties pursuant to findings, as directed.
7. Ensures compliance with safety and sanitation standards by performing duties such as checking equipment to ensure that it is in working condition; checks and ensures work areas are sanitary and food is stored at the correct temperature; ensures safety practices and procedures within the Department are followed as per established guidelines and applicable regulations.
8. Monitors and identifies the needs for change in job routines for positions reporting to the Food Service Supervisor; provides input through meetings and discussions regarding the development and updating of job descriptions to areas of responsibility.
9. Maintains and updates computerized records such as the Master Staffing Schedule and records such as those for sick leave, statutory holiday, vacation, and leaves of absences.
10. Records in the Maintenance Log Book all routine maintenance requirements and following established procedures; arranges for emergent maintenance requirements and advises regarding maintenance work required and on completion.
11. Assists in the attendance maintenance program through such activities as involvement in interviews with staff and completion of documentation and record-keeping.
12. Provides input through meetings and discussions into the update and development of policies and procedures.
13. Performs other related duties as assigned.

Qualifications:

Education, Training, and Experience

Graduation from a recognized two-year program in Food Service Supervision, plus one (1) year recent, related experience or an equivalent combination of education, training and experience.

Current Food Safe Level II certificate.

Skills and Abilities

• Ability to communicate effectively, both verbally and in writing
• Ability to deal with others effectively
• Physical ability to perform the duties of the position
• Ability to supervise
• Ability to organize work
• Ability to operate related equipment

To Apply - Follow the link to the company website for further information.

Diet Technician - Victoria

       

JOB SUMMARY
Position: Diet Technician
Job Location: Royal Jubilee Hospital/ VGH, Victoria, BC
Company: Compass Group Canada
Type: Part-time, Casual
Rate: $23.50/hour

Work Performed:

• Identify and monitor specific patients to ensure that tray tickets are complete and accurate.

Qualification:

• Must be CSNM eligible and/or have a food and nutrition diploma or degree program graduate
• Work independently with minimal supervision within a time-sensitive work environment.
• Patient-focused, exercising excellent customer service skills
• Good communication skills, strong organizational skills, accuracy with details
• Enjoy working in a team environment.

To Apply - Follow the link to the company website for more details. 

Food Service Supervisor - Chilliwack

JOB SUMMARY
Position: Food Service Supervisor
Company: Sodexo
Job Location: Chilliwack, BC
Rate: $20 - $22 an hour
Job Type: Full-time, Permanent

Work Performed:

• Assist dietitians to plan and supervise the foodservice operation

• Plan menus and diet under the direction of dietitians
• Assist in supervising personnel who prepare and serve food
• Assist dietitians with research in food, nutrition, and food service systems
• Foster a strong safety culture within the team and grow a strong engaged team
• Lead and direct a team through their daily activities within a unionized environment

Qualification:

• CSNM Certification or in process of obtaining certification; Or, RD certification or in process of obtaining certification

• Excellent documentation skills
• Working with CBORD is an asset
• Excellent communication
• Computer use, various MS Office products
• Experience in a hospital setting is preferred
• Strong safety background (Food and Physical safety)
• Excellent interpersonal skills
• Personal and professional integrity
• Ability to anticipate and solve problems

To Apply - Follow the link to the hiring company for further information

Food Service Supervisor I - Victoria

JOB SUMMARY

Position: Food Service Supervisor I

Company: University of Victoria
Job Location: Victoria, BC

Salary Range (Hourly Rate):  $23.22 - $23.50

Type: Regular

Work Performed:

• Supervises the set up of dining areas, steam tables and serving counters prior to scheduled serving times
• Supervises staff involved in preparing and serving food, ensuring adequate quantities and quality of food and supplies in designated serving areas
• Directs cleaning activities of staff and performs cleaning duties as required 
• Maintains established standards of proper food handling, sanitation and safety
• Requisitions food and supplies from internal sources to meet daily requirements
• Takes inventory as required; delivers food supplies and equipment to and from dining areas, kitchen, storerooms and refrigerators; loads and cleans steam table as required
• Responds to requests and complaints from users concerning food service; performs cashier duties according to shift requirements 
• Keeps records as required
• Assists in the selection of employees of lesser classification and is responsible for first level discipline and performance appraisals
• Ensures job training and orientation is provided to new employees
• Organizes and schedules work load
• Be responsible for lock-up procedure and ensuring the security of a cash float, and may prepare and serve food
• Performs other related work as required.

Qualifications:

• Successful candidates must have Food Safe Level 1 prior to start.
• Have a working knowledge of personal hygiene standards, effective sanitation and housekeeping procedures and operation of standard kitchen appliances and equipment
• The ability to establish efficient work methods; supervise, instruct and maintain cooperative working relations with others; organizational ability
• Experience in preparing and serving food in an institution, hotel or restaurant; good oral and written communication skills
• Ability to determine the quality of foods served and direct staff in the attractive presentation of foods; ability to handle cash accurately
• Good physical health; must be prepared to take a medical examination
• May require Serving It Right Certification by the British Columbia Liquor Control Board, depending on work location.

To Apply - Follow the link to the company website for more details

Food Service Supervisor - New Westminster

JOB SUMMARY
Position: Food Services Supervisor
Company: Fraser Health
Job Location: New Westminster, BC
Type: Part-time
Rate: $28.65 an hour

Work Performed:

• Reports to the Manager, Food & Nutrition Services or designate
• Oversees the daily food service in all areas of the Food & Nutrition Department including supervising designated staff,
• Maintains and updates manual and computerized records such as the Master Staffing Schedule,
• Performs related administrative duties and maintaining food standards by participating in quality assurance activities.

Qualifications:

Education, Training, and Experience

Graduation from a recognized two-year program in Food Service Supervision, plus one (1) year recent, related experience or an equivalent combination of education, training and experience.

Current Food Safe Level II certificate.

Skills and Abilities

• Ability to communicate effectively, both verbally and in writing
• Ability to deal with others effectively
• Physical ability to perform the duties of the position
• Ability to supervise
• Ability to organize work
• Ability to operate related equipment

To Apply - Follow the link to the company website for further information.

Events & Catering Sales Manager - Fairmont Hot Springs

JOB SUMMARY

Position: Events & Catering Sales Manager 
Job Location: Fairmont Hot Springs BC
Company: Fairmont Hot Springs Resort
Type: Full-Time Permanent

Work Performed:

• Proactively solicit new wedding business and manage relationships with existing and past clients to meet/exceed revenue goals, and expand the Resort’s client base.

• Attend Tradeshows as required to meet revenue goals. Some travel may be required.
• Work congruently with our Corporate/Leisure Sales Manager to plan, finalize and oversee social events for Corporate/Leisure Groups.
• Identify through market intelligence any business trends and marketing opportunities that can improve overall resort and catering performance; track status of potential new business and reasons for lost business.
• Achieve all event sales goals as it relates to personal and team productivity and to meet the Resort budget through selling and finalizing banquet events according to the Resort’s revenue guidelines and strategies of pricing and logistics of the operation.
• Make logical and well thought out decisions regarding pricing, menu and selling strategies keeping Resort profit margins in mind.
• Negotiate catering and event contracts and selection of vendors.
• Identify and action opportunities to optimize revenue and implement cost saving when planning events.
• Host site inspections, maintain strong customer relationships, lead and participate in event meetings.
• Assume total responsibility of finalizing and overseeing execution of weddings and social events, and create excellent guest and client relationship through attention to detail; follow through with a personalized touch, empathy for customer perceptions and needs and respond in a timely manner.
• Create detailed Banquet Event orders for events to effectively communicate the expectations of the client.
• Act as the host for the group while on site; introduce the banquet coordinator to the client at the beginning of each event and communicate to both clients and departments of any situations that occur.
• Communicate and orchestrate all outside supplier deliveries in conjunction with the Receiving and Banquet Operations teams to ensure the delivery and set-up is in consideration of hotel guidelines for both access to banquet rooms and public space.
• Function as a business partner with all areas of the hotel that are impacted by the events & sales department.
• Responsible for monitoring room block/attrition schedule to keep hotel and client apprised of current standings of the group inventory.
• Conduct pre-event meetings with group meeting planners as required, and internal pre- and post-event meetings.
• Prepares weekly & monthly activities and sales reports and attends relevant internal meetings, including catering and sales, as required to exchange necessary information.
• Create an environment establishing highest standards of quality service.
• Performing regular walk-throughs in all setup function space to ensure full compliance with standards.
• Ability to develop ideas for special events and themed dinners and coordinate any marketing material with the Wedding, Events Sales Coordinator and the Marketing & Social Media Coordinator.
• Responsible for event billing including deposits, billing modifications and billing accuracy of the events and blocks.
• Co-operate and accept other assignments from the Director of Sales & Marketing as and when required.

Qualifications:

• Minimum three years of successful event and catering sales experience in a Hospitality organization, and thorough understanding of all levels of banquet service.
• Undergraduate degree from an accredited university, college or hotel school an asset or equivalent level of experience.
• A proven track record of excellent organizational skills and time management with an ability to multitask and meet deadlines in a high-pressure work environment is essential for this position.
• A true desire to understand and anticipate the needs of others in a fast-paced environment.
• Excellent oral & written business communication and interpersonal skills.
• Demonstrated ability to interpret, prepare and analyze financial data and reports.
• Flexibility of hours, including the ability to work weekends and holidays and a varied schedule.
• Refined verbal and written communication skills and impeccable personal grooming.
• Computer Skills - Demonstrated ability with regard to computer skills, including an intermediate level of Microsoft Office Word, Excel, Power Point, Outlook, internet and data base applications.
• Experience using hotel and catering software.

To Apply - Follow the link to the company website for further information.

General Manager - Vancouver

       

JOB SUMMARY
Position: General Manager
Company: Holy Family Hospital
Job Location: Vancouver, BC

Work Performed:

Business & Financial Acumen

• Develop new and emerging business solutions for continuous growth and effective day-to-day operations
• Build and analyze budget/P&L statements
• Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
• Proactive planning of future business growth plans, including expansion of scope of services

Client Relationships & Contract Management

• Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
• Develop a business strategy in line with current and emerging client needs
• Build long-term relationships with client that add value and are based on mutual trust and partnership model
• Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
• Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance

People

• Lead by example; inspire your employees to follow your own actions
• Strong employee relations through the ability to manage diverse teams
• If applicable: Ability to build positive union relationships
• Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
• Organization, planning and monitoring of employee daily activities

Culture & Compliance

• Ensure that the site is always compliant at all times for services delivered within scope, and ensure the rigorous means of recording these elements are maintained and regularly reviewed
• Foster a strong health and safety culture, for our employees and our clients and customers
• Encourage diversity and inclusion
• Advocate for corporate social responsibility
• Drive creative innovation
• Desire for continuous improvement and growth in compliance with operating standards
• Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit

Directs business practices that uphold Sodexo’s mission and values

Qualification:

• 2-3 years of Assistant General Manager/Hospitality management experience in a multi-service operation
• Strong financial and food cost experience
• Educational background in Hospitality Management or Business Administration
• CSNM Certification
• Proven leadership and line management skills and the ability to build, lead and motivate a team
• Able to work on own initiative, make effective decisions and as also work as part of a team
• A good level of operational and support experience; safety first mindset
• Experience of managing a budget and interpreting financial and commercial information
• Good standards of literacy and numeracy with sound financial acumen
• Strong organizational skills and ability to react to suit operational support requirements, must be able to organize time effectively and prioritize tasks to cope with fluctuating workloads.
• Excellent stakeholder management skills
• Competent IT skills including MS office
• Experience in unionized environments

To Apply - Contact Michele Matheson at Michele.matheson@sodexo.com or 604-345-4391 for further information

Food Services Supervisor - UBC

     

JOB SUMMARY
Position: Food Services Supervisor 
Company: UBC 
Job Location: Vancouver, British Columbia, Canada

Type: 1 Part-time regular position available

Work Performed:

• Supervises the workload of up to 15 food service workers, ensuring employees meet UBC Food Services customer service standards.
• Trains food service workers, following up to ensure an understanding of the material covered.
• Assists with and recommends scheduling options to the unit manager.
• Orders food supplies required for day to day operations.
• Monitors and reviews cost controls, such as, labor costs, food costs and waste and overhead expenses, with unit manager.
• Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
• Relieves and assists food service workers as operationally required.
• Ensures that the quality of product being produced and/or sold is up to department standards and safety and cleanliness standards are adhered to at all times; takes action with production or makes recommendations as required.
• Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures.
• Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
• Recommends daily specials and ongoing menu changes.
• Suggests and implements unit promotions including processing and delivering of You-Care packages.
• Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
• Contacts employees for coverage of last minute vacancies of shifts.
• Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Qualifications:

High School graduation, Food Safe Level 1 Certificate and completion of Food Service Management course.2 years relevant experience or the equivalent combination of education and experience. Must have Serving It Right certificate.

To Apply - Follow the link to the company website for further information.