Support Service Manager in Naniamo

Title	Support Service Manager
Job ID	018-2200-18
Facility Name	Nanaimo Seniors Village (NSV)
City	Nanaimo
Job Category	Facility Management [General Managers][Departmental Managers]
Job Status	Full Time Regular
Position Summary	Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations. The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.
Responsibilities	Include but not limited to; 1. Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services. 2. Participates in the management of assigned budgets. 3. Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan. 4. Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required. 5. Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources. 6. Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies. 7. Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste. 8. Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures. 9. Coordinates Support Services orientation for new employees utilizing established programs and checklists 10. Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff. 11. Evaluates staff work performance & recommends strategies for improvements as necessary. 12. Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations. 13. Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction. 14. Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies. 15. Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required. 16. Works with other facility departments in the planning & delivery of special events / meals and programs as required. 17. Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services. 18. Understands and participates in quality improvement. 19. Participates in patient/ resident safety at community level. 20. Perform all other duties as required.
Qualifications	1. Graduation from a recognized program in Nutrition and Food Services Management 2. Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory 3. Food Safe Level 1 mandatory; Level 2 an asset 4. A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff. 5. Experience managing unionized staff an asset. SKILLS AND ABILITIES: 1. High standards for customer service, food safety, physical space & environmental cleanliness. 2. Solid understanding of infection control protocol 3. Professional appearance, and good physical health 4. Demonstrated effective planning, time management and organizational skills 5. Ability to work independently with minimal supervision 6. Ability to operate related kitchen, housekeeping & laundry equipment 7. Excellent written and oral English skills 8. Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook. 9. Ability to handle multiple tasks at one time. 10. Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility

Nanaimo Food Service Supervisor/Technician needed!

We Are Seeking a Food Services Supervisor/Technician to Join Our Team!
In this role, you will implement and adjust individual meal plans for clients on therapeutic diets, meet time-sensitive diet administration duties for multi-sites and ensure nutrition and diet standards are met. Responsibilities include supervision of cooks and other designated staff, participation in food delivery services to patients and management of supplies.
This position is based at the Nanaimo Regional General Hospital in Nanaimo, Vancouver Island. The salary is $26.54 hourly.
Qualifications
As the successful candidate, you will have graduated from a recognized two-year program in Food Services Supervision, plus one year of recent related experience. Food Safe training is required.
Your background will demonstrate your excellent time management skills in a fast-paced work environment. You are an effective supervisor with good communication.

For more information and to apply: 
https://islandhealth.hua.hrsmart.com/hr/ats/Posting/view/100505

Questions? 
Contact: Denise Russell, Coordinator, Food Services, Nanaimo Regional General Hospital
Email: Denise.Russell@viha.ca
Phone: 250-755-7691 ext. 53208

Live and Work in Nanaimo, the Harbour City
Nanaimo is home to more than 88,000 residents who enjoy the small city friendliness coupled with all the amenities of a bigger city, a charming oceanfront downtown area and easy access to nature trails. Located only an hour and a half north of Victoria, Nanaimo is easily accessible by car, ferry or float plane.

About Us
With over 21,500 employees, 1,900 physician partners, and over 6,500 volunteers that give their time, skills and experience to our organization, Island Health is the largest employer on beautiful Vancouver Island. We offer an exceptional employer-paid benefits package including dental and prescription coverage, group life, long term disability and extensive extended health plan.
Come be part of our future!

Squamish General Manager of Patient Food Service

General Manager

Patient Food Service

 Squamish, BC

Relocation Offered 

Your Contribution:
Sodexo Canada has the position you are looking for. Our Healthcare Division is seeking a dynamic individual to fill the role of General Manager CSNM (Canadian Society of Nutrition Management) for our busy healthcare site located in Squamish, BC.  

This role will manage a busy patient food site for both acute care and long term care.  Sodexo is offering a generous annual salary, signing bonus, retention bonus as well as relocation from anywhere in Canada for the right candidate.  The beautiful Squamish community is located 50 minutes from downtown Vancouver.  Known as the Sea to Sky corridor, this gorgeous community offers views of ocean and mountains.  If you enjoy hiking, walking in nature and sea side living, this opportunity offers you the best of both worlds.  The Squamish Hospital services the local community with both acute and long term care facilities. 

At Sodexo we care and serving others is our purpose. This generates an authentic sense of pride for us. Improving the Quality of life for everyone we come into contact with is our North Star. If you want to catch the Sodexo Spirit then we have the position you are searching for.

 

Accountabilities:
As the General  Manager at our Healthcare account, you will be responsible for overseeing a team of employees and successfully coordinating and directing on the floor food service activities. You will establish and maintain a solid and mutually beneficial business relationship including: high levels of client and customer satisfaction and account retention; strong employee relations; achievement of financial goals particularly around labour costs; and strategically develop efficiencies in the operation. You will report directly to the District Manager of the site.

Growth and Development:
CSNM Designation is mandatory, experience working with long term care facilities is a strong asset, strong experience working with food service/restaurants is desired
5-6 years working with operations, finance, inventory, financial statements experience at the managerial/supervisory level
Proven success in managing food services operations in a healthcare setting an asset
Effective oral and written communication skills are needed
Management experience in a unionized environment
Strong ability to manage and promote a safe work environment and lead a safety culture
Effective planning, organizing, and time management skills
Excellent interpersonal skills
Ability to select and develop people
Ability to anticipate and solve problems

Value Behaviours:
Serving Clients and Customers
Integrity
Flexibility
Analysis and Decision Making
Quality Assurance and Safety
Diversity Awareness
Drive and Dependability

Who We Are:

Recognized as a strategic partner, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over 50 years of experience.  Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 420,000 employees throughout the world.

Our Advantages 
*A wide array of interesting jobs *Nationwide locations *Tremendous growth possibilities *Continuous learning opportunities *Incentive Plans *Rewards & Recognition *Employee Benefits *Flexible Time *Discounts *Committed to People Development *Promoting Individual and Collective Achievements *Diversity and Inclusion *Corporate Citizenship *Hunger Fighting Initiatives *Environmentally Conscious………… To find out more, come visit us at: www.sodexo.ca

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

“We welcome and encourage applications from people with disabilities.  Accommodation is available on request from candidates taking part in all aspects of the selection process.”

*Only those candidates under consideration will be contacted. *

To Apply:

Michele Matheson, CCDP, CMP

Senior Recruiter, Western Canada

Sodexo Canada

Cell:604-345-4391

Michele.matheson@sodexo.com