Food Service Supervisor - Edmonton, AB

JOB SUMMARY

Position: Food Service Supervisor

Company: Aramark

Job Location: Edmonton, AB

Job type: Full-time

Job No: # 453445

WORK PERFORMED

• Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
• Direct daily activities.
• Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
• Maintain a sanitary department following health and safety codes and regulations.
• Maintain accurate inventory on a weekly basis.
• May prepare orders as needed to ensure accurate production for location.
• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train/mentor other food service workers.
• Maintain logs on all maintenance required on equipment within the department.
• Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
• Perform preventative maintenance checklist.
• Recommend replacement of existing equipment to meet needs of facility.
• Proficiency in multi-tasking.
• Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
• Must fill in for absent employees at location, as necessary.
• Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
• Be able to work occasional night and weekend catered events.
• Attend food service meetings with staff.
• Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
• May perform cashier duties as the need arises.
• Promote good public relations.

QUALIFICATIONS

• Must read, write, and understand verbal instructions
• Must complete a sanitation course either before or during first year
• Must be knowledgeable in operating an efficient cost-effective program.
• Ability to perform basic arithmetic
• Maintain emotional control under stress
• Ability to resolve interpersonal situations
• Strong organizational skills

To Apply - Follow the link to the company website for further information.

Manager, Food & Beverage Operations - Fort McMurray, AB

 JOB SUMMARY

Position: Manager, Food & Beverage Operations

Company: Regional Recreation Corporation of Wood Buffalo
Job Location: Fort McMurray, AB

Job type: Full-time

Job salary: $50,000–$90,000 a year

WORK PERFORMED

• Oversees personnel management including hiring and development of training and coaching programs.
• Plans and hosts monthly safety and departmental informational meetings.
• Satisfies all guest requirements by ensuring that service is constantly maintained at a consistently high standard.
• Evaluates and recommends methods for revenue generation, projects expenditures and prepares operating budget.
• Responsible for proper accounting and recording of all beverage sales while ensuring that the pouring measures are being followed according to standard operating procedures.
• Maintains adequate levels of supplies and places orders considering storage space available, current stock, and expected customer demand ensure that all products are on-hand at all times for F&B outlets.
• Implements, controls, and reviews all procedures relating to stock control, cash handling, purchasing and stock & waste disposal.
• Ensures that pricing updates and changes as communicated by the Director of Hospitality are reflected on the menus and point of sale system.
• Ensures that all financial reporting is maintained and accurate (billing, payroll, cash outs etc …)
• Responsible for the appropriate and timely set up of all functions, catering events and meetings while maintaining standards of food, beverage and meeting specifications.
• Ensures that rooms are set-up and service delivery is carried out according to guest expectations and event orders.
• Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction in delivery and service of food.
• Projects staffing based on need and monitors work schedules.
• Sets standard for ambiance and product presentation/service.
• Develops and maintains a safe culture within the department and ensures adherence to and awareness of Health and Safety Standards.
• Provide monthly written updates and reports to the leadership team.
• All other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED Equivalency
• Completion of Hospitality Management program from an accredited college or university
• Food Safety Certification
• WHIMIS Certification
• Pro Serve Certification
• Protect Certification
• First Aid/CPR/AED Certification is an asset
• Five (5) years of management / supervisory experience in the Food & Beverage industry.

 To Apply - Follow the link to the hiring company for further information

Food Service Manager - Calgary, AB

JOB SUMMARY

Position: Food Service Manager

Company: Compass Group
Job Location: Calgary, AB

Job type: Full-time

WORK PERFORMED

• Drive the financial success of the unit's operation.
• Lead all phases of food preparation, menu planning and development, operation planning and expenditures, budgeting, costing and maintaining proper inventory levels.
• Recruit, hire, schedule and perform general administrative duties.
• Ensure excellent client relationships and client satisfaction with the service and menu options.
• Achieve compliance with Compass’ Quality Assurance, Occupational Health and Safety Act and WHMIS regulations.
• Initiate frequent workplace inspections and WHMIS training of all staff and effectively manage all.

QUALIFICATIONS

• At least two years of related food service management experience with at least one year of catering experience.
• The ability to control food and labour costs.
• Creatively apply trendy food items and presentations to food service operations.
• A strong motivator, mentor and leader with management skills.
• A detail-oriented individual and a strong team player.
• Outstanding client relationship skills.
• Excellent communication skills (written and verbal).
• Proven Microsoft Office skills (Word, Excel, Outlook).
• Culinary skills would be an asset.

 To Apply - Follow the link to the company website for further information

Manager, Support Services, Food Operations - Langley, BC

JOB SUMMARY

Position: Manager, Support Services, Food Operations
Company: Fraser Health
Job Location: Langley Memorial Hospital, Langley, BC 
Job type: Full-time

WORK PERFORMED

• Plans, develops, implements and evaluates short and long range goals and objectives and operational opportunities in support of the identified strategic directions of the department and organization as a whole including new builds and redevelopment of site/facilities with a patient/resident focused approach.
• Responsible for overseeing the sites operational and capital budgets, understanding and achieving the financial objectives, monitoring and regularly reporting on performance and recommending and implementing remedial strategies.
• Actively pursues improved quality of services by planning, implementing and verifying improvements in key processes. Identifies areas of improvement, provides technical advice and coordinates problem resolution.
• Manages service provider and in-house service performance utilizing Key Performance Indicators and other information, identifies variances and implements corrective action. Prepares and works with BISS leadership in preparation and validation of scope changes following established guidelines and processes.
• Participates in the regional planning process for the portfolio, consults and negotiates with internal user departments and external stakeholders as required to facilitate consensus, and to ensure a fully integrated, high quality, and cost effective service is provided.
• Working with the Regional Director/Regional Manager, Food Operations, and the Food Services Leadership Team, implements initiatives to enhance food service standardization, quality, productivity and innovative service delivery.
• Partners with the Manager, Dietitian Services to foster a cohesive relationship with clinical services to ensure department and clinical operations priorities are effectively managed within a patient/resident centred model of care.
• Works with/liaises colleagues of the BISS teams to expand and promote initiatives throughout Lower Mainland organizations.
• Develops and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.
• Provides leadership and support to all members of the team and motivates them towards the attainment of the departmental goals; recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.
• Promotes and facilitates excellence in communication in keeping with customer service philosophy and good business practices.
• Responds to and resolves service related problems within the portfolio and seeks guidance from Subject Matter Expert colleagues as needed for other non-food services and retail services.
• Initiatives being lead will comply with BISS project management processes with an emphasis on timely completion to the schedule commitment.
• Responsible for the application of various collective agreements at their site/facilities; facilitates problem solving and decision making pertaining to various labour relations workplace issues; and works collaboratively with Human Resources staff accessing their advice and support as appropriate.
• Participates on various committees, teams and task groups; as requested representing the Lower Mainland committees at the local, regional and/or provincial level.
• Ensures that the Regional Director and other executive management as appropriate are informed of and aware of significant events and/or activities at other sites/facilities.
• Supports the Manager, Dietitian Services in providing direction to students; as appropriate, collaborates with UBC Dietetic Program Coordinators and Dietitian Services (Food Operations) to develop and modify the food service/administration program to support the 5th Year Dietetic Student Program.
• Performs other related duties as assigned.

QUALIFICATIONS

• Baccalaureate in Food Services Nutrition Management from an accredited university and/or current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM)
• Supplemented by a minimum of five (5) years' recent, related working experience in a food operations management role in a health facility or an equivalent combination of education, training, and experience.

To Apply - Follow the link to the hiring company for further information.  

Food Service Supervisor - Kelowna, BC

JOB SUMMARY

Position: Food Service Supervisor
Company: Interior Health Authority
Job Location: Kelowna General Hospital, Kelowna, BC
Type: Casual
Job Salary: $31.85 per hour
Job ID: 01896138

WORK PERFORMED

Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.

In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.

Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.

Visits patients/residents and/or family members to obtain and exchange diet-related information.

Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.

Evaluates meals being served to ensure established standards of quality and quantity are maintained.

Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels

Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.

Performs recommended audits to ensure that established food service and quality assurance standards are met.

Monitors the storage of food, supplies and related items.

QUALIFICATIONS

Graduation from a recognized two-year program in Food Service Supervision

One year's recent, related experience or an equivalent combination of education, training and experience.

Food Safe Certificate

To Apply - Follow the link to the hiring company for further information.  

Food Service Supervisor - Belcarra, BC

JOB SUMMARY

Position: Food Service Supervisor/ Cook
Company: Fraser Health
Job Location: Belcarra, BC
Job type: Casual

WORK PERFORMED

• Collaborates with the Interdisciplinary Mental Health team in planning and developing resident-specific menus and meals which include special dietary requirements such as diabetic, lactose-intolerant, low fat and vegetarian.
• Supervises staff members such as assigning work, providing feedback and orienting new staff as related to food delivery, preparation and service; oversees the day-to-day food service operations.
• Prepares meals and serves snacks in accordance to the resident''s menu plan by performing duties such as planning food preparation and cooking schedules.
• Estimates and orders food and supply requirements based on menus and current inventory of food and supplies; places orders with external providers, receives foods and supplies, checks and reconciles invoices with purchase orders and good received; investigates and contacts manufacturers/suppliers to reconcile invoice discrepancies and damaged goods; appropriately stores foods and supplies.
• Monitors kitchen expenditures and maintains accurate costing of food inventory, statistical and budgetary records; makes recommendations regarding budget for the assigned area.
• Provides direction to the Interdisciplinary Mental Health Team on various food-related topics such as food preparation, menu planning and nutrition as related to a resident's care plan; assists the Mental Health team, family members and/or volunteers to assist the resident to prepare their own food; ensures a consistent standard of food quality, portioning and service to residents; maintains and records related information on recipes and resident's preferences; determines menu substitutions as required.
• Orients, instructs and assists staff in the operation of specialized equipment for rethermalization; oversees and update manuals for staff use for rethermalizing food products; provides direction and assistance to clients, staff and/or volunteers on the use of specialized equipment.
• Oversees and updates standards and procedures as required; ensures HACCP standards are maintained through entire food distribution system.
• Performs cleaning duties such as cleaning food preparation equipment, sweeping and mopping floors, cleaning sinks and counters cleaning kitchen and storage areas such as walls, ovens and freezers and removing garbage; washes, scrubs and rinses pots, pans, dishes and utensils by hand, dishwasher and/or potwasher and ensures all cleaned dishes, utensils, food preparation and related equipment meet established sanitary standards.
• Establishes and assures maintenance of food rotations in storage areas, refrigerators and freezers to minimize spoilage and waste; regularly participates in department Quality Assurance programs.
• Monitors functioning of equipment and reports malfunction, maintenance and repairs to the Manager, Clinical Services or designate.
• Perform other related duties as required.

QUALIFICATIONS

• Grade 12, plus a Professional Cook Training Certificate. Three (3) years recently related experience; or an equivalent combination of education, training and experience.
• Current certificate in Food Safe Level II.

To Apply - Follow the link to the company website for further information.  

Food Service Supervisor - New Westminster, BC

JOB SUMMARY

Position: Food Service Supervisor
Company: Fraser Health
Job Location: Royal Columbian Hospital, New Westminster, BC
Job type: Casual

WORK PERFORMED

• Supervises designated staff by scheduling and coordinating tasks, checking work assignments and ensuring adherence to department standards and procedures; orients and trains new hires as required.
• Evaluates meals being served to ensure established standards of quality and quantity are maintained; oversees the preparation, portioning and serving of meals'' performs cooking and/or food service duties, as required.
• Provides support to Clinical Nutrition Services by writing/checking daily menus for patients on therapeutic and/or non therapeutic diets; processes diets orders and diet/meal changes and alters menus as required; updates diets, recipes and nourishment records; visits patients/residents regarding diet and food preferences/acceptance as needed.
• Plans, receives and checks food and supplies for the department; assists in inventory control and resolves invoice discrepancies with suppliers; processes purchasing invoices and places orders as needed.
• Oversees the storage of food and food-related items; receives and directs storage of supplies as necessary; establishes and assures maintenance of food rotations in storage areas, refrigerators and freezers to minimize spoilage and waste; ensures HACCP regulations are observed within all areas of the department.
• Writes and checks patient and resident menus according to diet prescriptions; visits patients/residents routinely regarding diet and food preferences and food acceptance, as assigned.
• Maintains statistical and budgetary records according to departmental guidelines; provides input into budget for assigned area.
• Completes payroll records, maintains and updates manual and computerized records such as staffing records, staff attendance records and food temperature.
• Continually evaluates safety and sanitation procedures for the department; updates procedures as required and participates in the departmental Quality Assurance Program.
• Performs other related duties, as assigned.

QUALIFICATIONS

• Graduation from a recognized two year program as a Food Service Technician/Supervisor, plus one year of recent related experience or an equivalent combination of education, training and experience.
• Current Food Safe Level II certificate.

To Apply - Follow the link to the company website for further information. 

Clinical Dietitian, Nutrition and Rehabilitation - Surrey, BC

JOB SUMMARY

Position: Clinical Dietitian, Nutrition, and Rehabilitation

Company: PHSA

Job Location: Surrey, BC

Job type: Part-time, Temporary

Salary job: $38.60 - $48.20 an hour

Requisition # 147267E

WORK PERFORMED

• Using the Nutrition Care Process framework, carry out comprehensive nutrition assessments, identify appropriate nutrition diagnoses, develop and implement patient-centered nutrition intervention and monitor and evaluate nutrition care plans.
• Utilize and incorporate clinical tools, such as screening and assessment tools, according to program standards.
• Implement and review therapeutic diet orders. Design, compound, dispense and monitor therapeutic diets where nutrition is administered through enteral or parenteral means. Instruct patients on how to administer enteral feeds. Provide guidance to Diet Technicians as required.
• Document care plans and reassessment in patient's medical record to meet program standards.
• Collaborate with other members of the health care team on matters relating to the nutritional care of patients.

QUALIFICATIONS

• Bachelor of Science in Foods and Nutrition, or equivalent, from an approved University and an accredited dietetic internship.
• One (1) year of experience in clinical dietetics, with oncology experience preferred or an equivalent combination of education, training and experience acceptable to BC Cancer.
• Registrant in the College of Dietitians of BC.
• Preferably Restricted Activities A, C 

 To Apply - Follow the link to the company website for further information.

Manager of Support Services - Surrey, BC

 JOB SUMMARY

Position: Manager of Support Services
Company: Maxwell Management Group Ltd.
Job Location: Fleetwood Place Long-term Care, Surrey, BC
Job type: Full-time

WORK PERFORMED

• Reporting to the Executive Director, the Manager of Support Services is responsible for the operational management of support services and maintenance in order to ensure effective and efficient delivery of food, housekeeping, laundry, and environmental services. 
• The Manager of Support Services develops the policies and procedures, departmental budget and supervises staff.

QUALIFICATIONS

• Baccalaureate degree in related disciplines or completion of a recognized program in management
• Three – five years supervisory experience including experience in budget preparation and control or an equivalent combination of education, training, and experience

 To Apply - Follow the link to the hiring company for further information. 

Support Services Manager - Parksville, BC

JOB SUMMARY

Position: Support Services Manager
Company: Stanford Seniors Village - Retirement Concepts
Job Location: Parksville, BC
Job type: Full-time, Permanent

Job salary: $60,000 - $70,000 a year

WORK PERFORMED

• Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
• Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the WCSHM/organizational culture and purpose,
• Model the values and leadership behaviours of WCSHM/organization and inspire other to do the same.
• Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.
• Participates in the management of assigned budgets.
• Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.
• Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
• Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
• Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
• Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
• Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
• Coordinates Support Services orientation for new employees utilizing established programs and checklists
• Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
• Evaluates staff work performance & recommends strategies for improvements as necessary.
• Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
• Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
• Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
• Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
• Works with other facility departments in the planning & delivery of special events / meals and programs as required.
• Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
• Understands and participates in quality improvement.
• Participates in patient/ resident safety at community level.
• Required to work positively and collaboratively with all team members and supervisors.
• Perform all other duties as required.

QUALIFICATIONS

• Graduation from a recognized program in Nutrition and Food Services Management
• Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory
• Food Safe Level 1 mandatory; Level 2 an asset
• A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.
• Experience managing unionized staff an asset.
• Current Serving It Right Certification mandatory.
• All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

 To Apply - Follow the link to the hiring company for further information. 

Manager, Feeding Futures - Surrey, BC

 JOB SUMMARY

Position: Manager, Feeding Futures
Company: Richmond School District No. 38
Job Location: Richmond, BC

Job type: Full time

Job ID: 3526653

WORK PERFORMED

• Development, oversight, maintenance, and adaptation of food service operations in accordance with the Food Safety Act, the Public Health Act, Food Premises Regulation, Vancouver Coastal Health Food Safety, WorkSafeBC and any other applicable laws or regulations.
• Develop and support implementation of large-scale food programs across district sites.
• Monitor, administer, and report on department operations and program budgets with the expectation of adapting operating plans to optimize the use of available resources.
• Support the planning and development of menus and nutritional options to ensure that provincial nutrition standards are met with attention to food allergies, religious restrictions, and cultural preferences.
• Oversee selection, maintenance, repair, replacement, and disposal of equipment for all food service operations including domestic and commercial appliances. The Manager will liaise with the District’s Facilities Services, as required, to ensure all equipment installations are compliant with municipal building codes and District policies and standards.
• Develop and maintain relationships with local food producers to source local, sustainable, and healthy food for the program.
• Develop and implement strategies to increase student participation in school food programs.
• Develop and maintain a system for tracking and reporting on the school food program's effectiveness and impact.

QUALIFICATIONS

• Bachelor’s degree in Food and Nutrition, Home Economics, Food Science or Dietetics, or an equivalent combination of education, training, and experience.
• Current Food Safe Level 1 and Level 2 certification
• Valid BC Driver’s License and a vehicle to travel between district sites
• At least three years of experience in food service management, preferably in a school setting.
• Knowledge of federal, provincial, and local regulations and guidelines related to school food programs.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for providing healthy nutrition options to students.

 To Apply - Follow the link to the company website for further information. 

Food Service Worker Lead - Calgary, AB

JOB SUMMARY

Position: Food Service Worker Lead

Company: Aramark

Job Location: Bethany Care Center - Calgary, AB

Job No: # 452738

WORK PERFORMED

• Lead all aspects of and assist in preparation of food items for the day and dating products. 
• Coordinate and assist in setting up and breaking down stations designated by the manager. 
• Cook and otherwise prepare foods according to recipes and directions. 
• Responsible for use of accurate portions when preparing and serving items on the line. 
• Maintain daily temperature logs  
• Responsible for taking samples of all food items on the line prior to serving the customers.  
• Alert management and pull food items that do not meet quality expectations. 
• Complete opening and closing station checklists  
• Greet customers as they approach and leave the serving line 
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.  
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)  
• Ensures that all work areas and serving utensils are cleaned and sanitized  
• Responsible for accurate disposal of waste from the service line 
• Transfers supplies and equipment between storage and work areas by hand or by cart. 
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately   
• Cross-train in areas as the need arises  
• Able to work in concessions, catering, and special events required by your manager  
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis  
• Completion of any task requested by a supervisor or member of the Aramark management team.  
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed. 

QUALIFICATIONS

• Great customer service and interpersonal skills 
• Strong Leadership and supervisory skills 
• Ability to work in a team environment 
• Serve Safe Certification 
• Ability to follow detailed written and verbal instructions 
• Food Service Experience preferred 
• Requires frequent lifting/transporting hot food items 
• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions 

To Apply - Follow the link to the company website for further information.

Senior Food Services Supervisor - Vancouver, BC

JOB SUMMARY

Position: Senior Food Services Supervisor
Company: University of British Columbia
Job Location: Vancouver, BC

Job type: Part-time

Salary range: $27.73 - $30.24 an hour CAD

Posting ID: JR13482

Posting End Date: July 10, 2023

WORK PERFORMED

• Supervises and coordinates the workload of up to 30 food service workers, ensuring employees meet UBC Food Services customer service standards. FoodSafe standards and compliance with UBC Food Safety and WorkSafe BC Guidelines.
• Trains food service workers, following up to ensure an understanding of the material covered; and recommends training requirements to unit manager.
• Ensures employees are adhering to department standards and procedures. Provides coaching, retraining and follow up to employees Provides documentation required for performance management process for unit manager as required.
• Recruits, trains and monitors performance of student workers.
• Reviews staff requirements and labour costs and compares to budget; assists and recommends scheduling options to manager. Understands and acts within the provisions of the collective agreement.
• Orders food and supplies required for day to day operations; recommends large scale purchases to appropriate management staff.
• Monitors and reviews cost controls, such as, labour cost, food cost and waste, liquor cost, overhead expenses, with manager. Prepares data, reports or spreadsheets relating to sales, labour, inventory management, or other information for review by unit manager.
• Handles customer comments and complaints and refers to unit manager as required; monitors customer satisfaction via surveys, comment cards, and any other types of feedback. Recommends action plans based on guest feedback
• Relieves and assists food service workers as operationally required.
• Performs audits for food quality, food safety and sanitation, and that safety and cleanliness standards are adhered to at all times; takes action or makes recommendations as required.
• Ensures that quality of product being produced/sold is up to department standards takes action with production or makes recommendations as required.
• Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met. Prepares reports related to monthly payroll, staff absences.
• Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
• Recommends daily specials and ongoing menu changes, supporting UBC Food Services Food Vision and Values statement.
• Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
• Contacts employees for coverage of last-minute vacancies of shifts.
• Serves on University and Food Services committees.
• Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

QUALIFICATIONS

• High school graduation
• Completion of Food Service Management course 
• FoodSafe level 1 certificate
• Minimum five years of related experience or an equivalent combination of education and experience.

To Apply - Follow the link to the company website for further information.

Food Service Director - Edmonton, AB

 JOB SUMMARY

Position: Food Service Director

Company: Compass Group
Job Location: Edmonton, AB

Job type: Full-time

WORK PERFORMED

• Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
• Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
• Manage costs to stay within unit budget
• Resolve requests, complaints, and concerns
• Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
• Manage, coach, and develop unit staff to achieve unit and team goals

QUALIFICATIONS

• College diploma in hospitality or food service or equivalent experience
• 3 years’ relevant experience within food service or hospitality industry
• Past experience with managing, supervising, coaching and developing others
• Strong customer service and interpersonal skills
• Basic financial and budgeting skills
• Solid written and verbal communication skills
• Proven organizational, time management and leadership skills

 To Apply - Follow the link to the company website for further information

Food Service Supervisor/Technician - Victoria, BC

JOB SUMMARY

Position: Food Service Supervisor/Technician
Company: Island Health
Job Location: Victoria, BC
Salary: $31.85 - $31.85

Job Type: Regular Casual

WORK PERFORMED

• In this role, you will be part of the dynamic Food Service Supervisor/Diet Tech team. 
• You will be responsible for overseeing and participating in the delivery of food services to patients, residents, customers and clients. 
• This position supervises designated staff by coordinating work assignments and coaching employees, as well as recruiting/training and maintaining department standards and procedures. 
• You also receive and process diet orders in a progressive centralized diet office setting utilizing a variety of computerized applications.

QUALIFICATIONS

• Have at least (1) year's recent related leadership experience in the field.
• Graduation from a two-year CSNM accredited program in Food Service and Nutrition Management or meet eligibility requirements.
• Certificate in Food Safe Level 2.

To Apply - Follow the link to the hiring company for further information.  

Food Service Supervisor/Diet Tech - Abbotsford, BC

                                                                            

JOB SUMMARY

Position: Food Service Supervisor/Diet Tech
Company: Sodexo Canada
Job Location: Abbotsford Hospital

Job type: Casual

WORK PERFORMED

• Oversee Food Service and Nutrition staff to ensure the world class level of service is provided to all patients and residents
• Monitor weekly work schedules, ensuring that they reflect business needs and other key performance indicators
• Lead staff in a productive and efficient manner ensuring standards are maintained in service delivery and event setup.
• Meet exceptional service levels for all patients and residents through focusing on employee training, performance management and leadership
• Ensure that employees follow all company and local rules, policies and regulations relating to food safety, fire and hazard safety, and security
• Carefully prepare and review all set up for daily functions
• Maintain proper par stocks for supplies
• Assist in the inventory management
• Other Duties as assigned
• Checks diet acceptance and suitability
• Performs clerical duties and assists with planning and executing special assignments and follow-up
• Sets up nourishments and marks menus as per standard guidelines
• Acts as a liason between Clinical and Food Service areas
• Conducts computerized nutritional analysis of menus, recipes and food records
• Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff and clients
• Supports the Safety Program and reports all injuries and hazardous conditions immediately.
• Other tasks, duties and assignments as directed by Manager.

QUALIFICATIONS

• Diploma in Food and Nutrition Management or Degree in Dietetics.
• Eligibility for membership in CSNM. (Successful candidate will require to enroll within a year of hiring date)
• English proficiency, verbal and written.
• Food Safe Certificate I & II
• Current vaccinations, TB screening test, Hep A & B, Flu shot.
• Requires knowledge of clinical diets and ability to plan and mark clinical diet menus

To Apply - Send your Resume and Cover letter to Joan Kaila, Manager of Patient Food Services, at joan.kaila@sodexo.com 

Regional Manager, Support Services, Food Operations - North Vancouver, BC

                                                                                                                               JOB SUMMARY 

Position: Regional Manager, Support Services, Food Operations

Company: Vancouver Coastal Health

Job Location: North Vancouver, BC

Full/Part Time: Full-time

WORK PERFORMED 

• Plan, develop, implement and evaluate short and long range goals and objectives and operational opportunities in support of the identified strategic directions of the department and organization as a whole including new builds and redevelopment of site/facilities with a patient/resident focused approach.
• Be responsible for overseeing the sites operational and capital budgets, understanding and achieving the financial objectives, monitoring and regularly reporting on performance and recommending and implementing remedial strategies.
• Actively pursue improved quality of services by planning, implementing and verifying improvements in key processes. Identifies areas of improvement, provides technical advice and coordinates problem resolution.
• Manage service provider and in-house service performance utilizing Key Performance Indicators and other information, identifies variances and implements corrective action.
• Lead and participate in the regional planning process for the portfolio, consults and negotiates with internal user departments and external stakeholders as required to facilitate consensus, and to ensure a fully integrated, high quality, and cost effective service is provided.
• Working with the Regional Director, Food & Dietitian Services, and the Food Services Leadership Team, implement initiatives to enhance food service standardization, quality, productivity and innovative service delivery.
• Partner with the Manager, Dietitian Services to foster a cohesive relationship with clinical services to ensure department and clinical operations priorities are effectively managed within a patient/resident centred model of care.
• Work with/liaises colleagues of the BISS teams to expand and promote initiatives throughout Lower Mainland organizations.
• Develop and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.
• Provide leadership and support to all members of the team and motivates them towards the attainment of the departmental goals; recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.
• Promote and facilitate excellence in communication in keeping with customer service philosophy and good business practices.
• Respond to and resolves service related problems within the portfolio and seeks guidance from Subject Matter Expert colleagues as needed for other non-food services and retail services.
• Be responsible for the application of various collective agreements at their site/facilities; facilitates problem solving and decision making pertaining to various labour relations workplace issues; and works collaboratively with Human Resources staff accessing their advice and support as appropriate.
• Ensure that the Regional Director and other executive management as appropriate are informed of and aware of significant events and/or activities at other sites/facilities.
• Support the Manager, Dietitian Services in providing direction to students; as appropriate, collaborates with UBC Dietetic Program Coordinators and Dietitian Services (Food Operations) to develop and modify the food service/administration program to support the 5th Year Dietetic Student Program.
• Performs other related duties as assigned.

QUALIFICATIONS

• Baccalaureate in Dietetics or Nutritional Science from an accredited university and current registration with the College of Dietitians of British Columbia.
• Minimum seven (7) years’ recent, related working experience in a food operations management role in a health facility or an equivalent combination of education, training and experience.

To Apply - Follow the link to the hiring company for more details.