UBC Food Service

Oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers,coordinating and working with Senior Food Services Assistants as required, participating in food service work and handling related administrative duties.

Organizational Status:   

Reports to unit Manager.

Work Performed

1.  Supervises the workload of food service workers, ensuring employees meet UBC Food Services' customer service standards, FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines.
2. Trains food service workers, following up to ensure an understanding of the material covered.
3. Assists with and recommends scheduling options to the unit manager.
4. Orders food supplies required for day to day operations.
5. Monitors and reviews cost controls, such as, labour costs, food costs and waste and overhead expenses, with unit manager.
6. Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
7. Relieves and assists food service workers as operationally required.
8. Ensures that the quality of product being produced and/or sold is up to department standards. taking action with production or making recommendations as required
9. Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; takes action with production or makes recommendations as required.
10. Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
11. Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
12. Recommends daily specials and ongoing menu changes, supporting UBC Food Services Food Vision and Values statement. .
13. Suggests and implements unit promotions including processing and delivering of You-Care packages.
14.  Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
15. Contacts employees for coverage of last minute vacancies of shifts.
16. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Supervision Received

Works independently under general supervision.

Supervision Given

Supervises a large number of food service workers, involving training, assigning and monitoring work ensuring employees meet UBC Food Services' customer service standards.FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines. .
Consequence of Error/Judgement
Makes decisions regarding the coordination and allocation of food service workers and acceptability of work performed; inappropriate decisions could result in poor quality of food and service with an impact on sales and customer service.

Qualifications

• High School graduation, 
• Food Safe Level 1 Certificate 
• completion of Food Service Management course. 
• Must have Serving It Right Certificate in good standing. 
• 2 years relevant experience or the equivalent combination of education and experience. 
• Demonstrated ability to work independently, multi-task, and meet deadlines, exercise initiative and work with a diverse work force. 
• Ability to work effectively in an office environment using basic computer skills including Outlook, Word and Excel. 
• Must be familiar with inventory management programs.
• Effective oral and written communication skills, along with organizational skills are required. 
• Strong supervisory, interpersonal, customer service, leadership and training skills required. 
• Ability to work flexible hours, including evenings and weekends.

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Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

To Apply 

go to UBC's site with this direct link:  UBC Job applications  

Support Services Manager - Williams Lake

RETIREMENT CONCEPTS

JOB DESCRIPTION   Support Services Manager

LOCATION :  Williams Lake

  SUMMARY OF POSITION:

Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations.
The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

RESPONSIBILITIES:

Include but not limited to;

1. Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.
2. Participates in the management of assigned budgets.
3. Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.
4. Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
5. Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
6. Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
7. Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
8. Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
9. Coordinates Support Services orientation for new employees utilizing established programs and checklists
10. Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
11. Evaluates staff work performance & recommends strategies for improvements as necessary.
12. Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
13. Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
14. Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
15. Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
16.  Works with other facility departments in the planning & delivery of special events / meals and programs as required.
17.  Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
18. Understands and participates in quality improvement.
19. Participates in patient/ resident safety at community level.
20. Perform all other duties as required.
    

QUALIFICATIONS:

1. Graduation from a recognized program in Nutrition and Food Services Management
2. Member in good standing or eligibility for membership in the Canadian Society of Nutrition
Management and/or Registered Dietician mandatory
3. Food Safe Level 1 mandatory; Level 2 an asset
4. A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory
experience in a geriatric residential setting including direct experience managing staff.
5. Experience managing unionized staff an asset.

SKILLS AND ABILITIES:

1. High standards for customer service, food safety, physical space & environmental
cleanliness.
2. Solid understanding of infection control protocol
3. Professional appearance, and good physical health
4. Demonstrated effective planning, time management and organizational skills
5. Ability to work independently with minimal supervision
6. Ability to operate related kitchen, housekeeping & laundry equipment
7. Excellent written and oral English skills
8. Solid working knowledge of related office equipment and Windows based software
including Word, Excel and Outlook.
9. Ability to handle multiple tasks at one time.
10. Ability to establish harmonious relationships with staff, residents, families, volunteers
and visitors of the facility

To apply:

Forward resumes to recruitment@retirementconcepts.com and the applicants can quote competition number: 016-2401-18

Richmond General Hospital - Part time Supervisor

 

Sodexo is recruiting a Part Time Supervisor for Patient Services at our Richmond Hospital location. We are looking for people who have excellent customer service and time management skills, who are organized, enthusiastic, team oriented, resourceful and work well independently.

	Days On: Sun, Mon & Tues                              Time: 4pm - 8pm

 

 

Summary of Duties include;

·         Checking dinner tray line

·         Preparing cash reports, coin orders & balancing petty cash

·         Scheduling in a union environment

·         Managing day to day operations & quality assurance

·         Ensure all food safe and physical safety policies and procedures are adhered to

·         Food safety audits, daily inspections, temperature checks

·         Motivate/coach staff

·         Process catering requests

Mandatory Requirements;

·         Nutrition and Food Service Management Diploma or Dietetics Degree

·         CSNM membership or eligible for CSNM

·         Food Safe Certificate Level 1 and 2

·         Knowledge of therapeutic diets

·         Vaccinations (upon hire)

·         Criminal record check (upon hire)

Experience Preferred;

·         Scheduling

·         HACCP

·         Food Safety

·         Cash Handling

Why Choose Sodexo?

·         International company & worldwide leader in quality of life services

·         Growth and development opportunities

·         Reward Programs

·         Discount Programs

·         Lifeworks Program (Free personal & professional counselling service)

Apply to:

 Leanne MacPhee, NM 

General Manager

Sodexo, Food Services

Richmond Hospital & Starbucks

7000 Westminster Hwy

Richmond, BC, V6X 1A2

604-278-9711 ext. 4121

Leanne.MacPhee@sodexo.com

Richmond General Hospital- Part time Diet Tech

Sodexo is recruiting a Part Time Diet Technician for Patient Services at our Richmond Hospital location. We are looking for people who have excellent customer service and time management skills, who are organized, enthusiastic, team oriented, resourceful and work well independently.

                                        Days On: TBD                       Time: 2:30pm-6:30pm                                                        

Summary of Duties include;

·         Implementing therapeutic diets and changes into Computrition

·         Checking nourishments

·         Preparing tally reports, print recipes, update the master menu

·         Quality Assurance

·         Ensure all food safe and physical safety policies and procedures are adhered to

·         Motivate/coach staff

·         Patient Surveys

Mandatory Requirements;

·         Nutrition and Food Service Management Diploma or Dietetics Degree

·         CSNM membership or eligible for CSNM

·         Food Safe Certificate Level 1 and 2

·         Knowledge of therapeutic diets

·         Vaccinations (upon hire)

·         Criminal record check (upon hire)

Experience Preferred;

·         Diet Writing / Therapeutic Diets

Why Choose Sodexo?

·         International company & worldwide leader in quality of life services

·         Growth and development opportunities

·         Reward Programs

·         Discount Programs

·         Lifeworks Program (Free personal & professional counselling service)

Apply to:

Leanne MacPhee, NM 

General Manager

Sodexo, Food Services

Richmond Hospital & Starbucks

7000 Westminster Hwy

Richmond, BC, V6X 1A2

604-278-9711 ext. 4121

Leanne.MacPhee@sodexo.com