Assistant Restaurant Manager, Marriott International

 

Posting Date Jan 25, 2021
Job Number 21005176
Job Category Rooms & Guest Services Operations
Location Delta Hotels by Marriott Grand Okanagan Resort, 1310 Water Street, Kelowna, British Columbia, Canada VIEW ON MAP

Position Type Management

With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.

JOB SUMMARY

Assists with supervising Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. . Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Assists with uupervising daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.
• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunctions.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Maintains the operating budget, and verifies that standards and legal obligations are followed.
• Celebrates and fosters decisions that result in successes as well as failures.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.
• Follows property specific second effort and recovery plan.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Stays readily available/approachable for all guests.
• Reviews comment cards and guest satisfaction results with employees.
• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Performs hourly job function if necessary.
• Extends professionalism and courtesy to team members at all times.
• Comprehends budgets, operating statements and payroll progress report.
• Performs other duties, as assigned, to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants: Delta Hotels by Marriott Grand Okanagan Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process

  TO APPLY:  Follow this link to the Company website:  Marriott International Inc

Chef-Manager in Lillooet

 

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine working in a place where thousands of people rely on your team to bring out the best in their day. Join us and know you can make it happen by creating a home away from home for our clients. You can make every day more enjoyable simply by serving a nutritious meal, or ensuring a safe living environment, or creating recreational programs for their down time. No matter what role you play with us, it will be an important one.

Why work with ESS Support Services? We are a member of Compass Group Canada, the leading foodservice and support services company. We work with clients in the oil and gas, mining, construction, coastal logging, military and defense sectors. Coverage is as diverse as offshore oil rigs in the Gulf of Mexico, to coastal logging camps in B.C., to construction camps in the Alberta Oil Sands. Facilities are located within drill camps, mining camps, construction camps, pipeline camps, oil and gas installations and correctional facilities.

Job Summary

Directs, coordinates and evaluates assigned kitchen, food production and food-service associates.

Essential Duties and Responsibilities:

• Supervise, coordinate and participate in activities of cooks and other associates engaged in preparing, cooking and serving food.
• Ensure all food handling, sanitation and customer service standards are met.
• Supervise hourly kitchen associates, including interviewing, scheduling, payroll, training, counseling, participating in reviews and recommending disciplinary action.
• Prepare high-quality food items according to standardized recipes to meet production, delivery and service schedules.
• Ensure proper presentation, food quality, portion control and maintenance of proper serving temperatures.
• Track food use, waste and consumption to requisition or purchase product.
• Receive and inspect product and supplies for quality and quantity to ensure appropriate inventory.
• Help select and develop recipes and menus.

Qualifications:

Think you have what it takes to be one of our Chefs? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Red Seal Certification.
• Post-secondary education in culinary or related studies.
• Three years of kitchen management experience.
• Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls and presentation.
• Basic supervisory skills, capable of motivating, leading and developing associates.
• Creative ability to apply trendy food items and presentations to operations.
• Excellent interpersonal, communication, and organizational skills.
• Able to work in a fast-paced environment, paying attention to accuracy and detail.
• Knowledge of Microsoft Excel and Word.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

TO APPLY:  follow this link on the company website:  Compass Canada

Assistant General Manager, Sechelt

 

 

Assistant General Manager

Sechelt,  BC

Grow your career with a company that shares your passion! Our Healthcare division has an exciting new opportunity to join the Sodexo team as our next  Assistant General Manager located in beautiful Sechelt, BC.   In this role,  you will  use your strong customer service to support our client at this location while guiding our teams through their daily routines.  This role offers a great annual salary, Extended Benefits, paid vacation as well as  relocation for the right candidate.   This role is ideal if you are currently in your CSNM program and seeking to grow your career.  

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!

How You’ll Make an Impact:  

·         Responsible for overseeing a large team of employees and successfully coordinating and directing on the housekeeping and food service activities

·         Establish and maintain a solid and mutually beneficial business relationship with client

·         Provide high levels of client and customer satisfaction and account retention

·         Manage strong employee relations

·         Achieve financial goals

·         Strategically develop efficiencies in the operation

What You’ll Need to Succeed:  

• ·         Registered Dietitian or CSNM designation is a very strong asset as well as  First Aide, Food Safe Level 1 & 2 
• ·         2-4 years working with operations, finance, inventory, financial statements experience at the
• ·         managerial/supervisory level
• ·         Management experience with unionized staff
• ·         Strong financial acumen
• ·         Culinary knowledge is an asset
• ·         Strong communication skills
• ·         Ability to engage employees, and promote a team-based environment
• ·         Proven success in managing food services operations
• ·         Strong ability to manage and promote a safe work environment and lead a safety culture
• ·         Effective planning, organizing, and time management skills 
• ·         Excellent interpersonal skills 
• ·         Ability to select and develop people 
• ·         Ability to anticipate and solve problems     
  

 

To apply:

Michele Matheson, CCDP, CMP, RPR

Senior Talent Acquisition Specialist, Western Canada

Cell:  604-345-4391

Michele.matheson@sodexo.com