Director of Food & Environmental Services - Royal Arch Masonic Home (Vancouver)

Royal Arch Masonic Home Society


Director of Food & Environmental Services

Search facilitated by Nelson/Kraft & Associates Inc. for Royal Arch Masonic Home Society

The Royal Arch Masonic Home (RAMH) , a publicly-funded complex-care facility operating since 1982, strives to foster a welcoming and inclusive environment for all residents within their 151-bed site in Vancouver, BC. Their mission is to deliver an effective and efficient continuum of health care and support services to a population of older adults who require residential care. All care provisions are designed to meet the specific requirements of the individual and his or her support network, and these are guided by resident-focused values and principles.

The Director of Food and Environmental Services (DFES) represents the needs and concerns of the Food Services and Housekeeping teams at the senior management table. Reporting directly to the Administrator, he or she ensures that the facility and food provisions are organized, cost-effective, high-quality, appealing, sanitary, and safe. The DFES is responsible for staff management (hiring, scheduling, supervising, and evaluation), evaluating and implementing policies, procedures and practices of both Food Services and Environmental Services in accordance with licensing requirements, preparation and administration of the departmental budgets, and overseeing sanitation and other preventative maintenance best practices. Practical rewards for this role are significant : an exceptional compensation and employee benefits package, plus five weeks paid vacation!

The successful candidate will be:
passionate about nutrition and healthy lifestyles,
adept at applying these to an audience with extensive life experiences and a variety of expectations, and
a consummate organizer and manager with a vision for continual best-practice improvements.

Applicants for this role must be certified members of the Canadian Society of Nutritional Management.

Find further information on Royal Arch Masonic Home at www.ramh.ca  

Your commitment to seniors’ care and honed deliverable abilities will make life better for the residents, and their loved ones, at Royal Arch Masonic Home.

Application Deadline: Open until filled.

Please note that only applications from Canadian residents will be considered at this time. 

If you, or someone you know, would like to start a confidential conversation about this opportunity or to request a more detailed Opportunity Profile, please contact Larry Nelson and Mark Kraft at info@nelsonandkraft.com 

 


Beautifully situated Royal Arch Masonic Home boasts 151 long-term, fully-furnished private rooms with individual washrooms for complex care residents. Various recreation programs, including on-site music therapy and a van for outings, encourage seniors to maintain an engaged lifestyle.

An established Society with over 35 successful years catering to the complex needs of mature adults requires an experienced and motivated healthcare leader in food services and facilities management to guide further best practices. 



About Us

Nelson/Kraft & Associates Inc. is an executive search firm specializing in the recruitment of executive management and fundraising personnel in the charitable sectors. We work with a diverse group of not-for-profit organizations through the connection of colleagues in Vancouver, Calgary, Winnipeg, and Toronto.

2019 PSNM Education and AGM Meeting - 5 CE Points!

2019 PSNM Education and AGM Meeting 

FRIDAY, APRIL 26, 2019 | 7:30AM-3:30PM

POWER TO CHANGE CONFERENCE ROOM B | 20385-64th Avenue Langley  

(back of building) 

5 CE points to be Earned through attendance 

Registration:  $25           (Students free)   - Forms linked below 

The 2019 AGM Day Outline:

0730 – 0825:    Breakfast Hosted by GFS, Saputo, IPS, Sunglo, & Nestles

                             Menu: Hot & Cold Oatmeal Bar, Egg Bakes & Potato Pancakes, 

                                         Juice, Coffee Tea & Bottled Water

0830 – 0930: PSNM AGM

0930 - 1130: – Speaker: Janice Sorenson, RD Langara College  

                             Canadian Malnutrition Task Force & Canada’s New Food Guide

11:30 – 11:45: Stretch Break with Ora Fitness 

                             (Donated by Art Forester of WestCana Services)

11:45 – 1:00: Vendor Showcase Lunch Hosted by Basic American Foods, Olymel, IPS

                             Menu: Lentil Penne Vegetarian Al Forno Bake, Grilled Chicken, Caesar                                             Salad, Lentil Penne Greek Salad,  & for Dessert “Wow Torte                                                   Chocolate Cake made with Almond Flour” a Gluten Free Dessert

                                         Coffee, Tea & Water

1:00 – 3:30: Human Factors, Work Safe BC

3:30 – End of Day

PSNM Membership form - application and renewal 

To Participate:  

Registration form   online Registration for day 

AGM Registration form    to be sent in with your payment 

Support Services Manager - Nelson, BC

 

Support Services Supervisor

Community:  Nelson                         

Facility:         Kootenay Lake Hospital

Job ID:         1211536

Status:          Permanent Full Time  

Visit Jobs.InteriorHealth.ca and apply to competition # 1211536

 

Interior Health is hiring a Relief Full Time Support Services Supervisor for Kootenay Lake Regional Hospital in beautiful Nelson, BC.

In accordance with established vision and values of the organization, the Food Services Supervisor is responsible for overseeing the Food Service operations in the designated facilities.

The typical duties and responsibilities of a Support Services Supervisor include:

• Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees;
• In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents;
• Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers;
• Visits patients/residents and/or family members to obtain and exchange diet-related information;
• Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas;
• Evaluates meals being served to ensure established standards of quality and quantity are maintained;
• Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels;
• Directs a variety of cleaning duties;
• Directs a variety of laundry/linen duties;
• Performs and/or directs a variety of dietary duties;
• Ensures safety and sanitation practices and procedures are adhered to;
• Oversees and updates standards and procedures for assigned areas;
• Performs recommended audits to ensure that established food, housekeeping service, and quality assurance standards are met;
• Performs other related duties as assigned

Hours of Work: Monday - Friday, 08:00 to 16:00

Surrounded by the rugged Selkirk Mountains, Nelson sits on the shores of the West Arm of Kootenay Lake. Picturesque geography and storybook charm are combined with cosmopolitan sophistication. Whether gliding through the incredible powder at Whitewater Ski Resort, catching a 25 pound rainbow trout on Kootenay Lake or simply enjoying a leisurely day of shopping along historic Baker Street, Nelson is a beautiful place to raise a family. But don't take our word for it, have a look for yourself.

To learn more about support services at Interior Health, Click Here.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum.

Come and join us! Our focus is on giving people room to grow, to make an impact in the lives of others.

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision
• One year's recent, related experience or an equivalent combination of education, training and experience.
• Food Safe Certificate

Visit Jobs.InteriorHealth.ca and apply to competition # 1211536

Support Service Manager, Parksville, BC - Retirement Concepts

LOCATION: Stanford Seniors Village- Parksville, BC

Full Time permanent with vacation, RRSP matching and other competitive benefits

SUMMARY OF POSITION:

Reporting directly to facility General Manager and/or designate the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations.

The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

RESPONSIBILITIES:

Include but not limited to:

Supported by the site General Manager and the Corporate Hospitality Support Services Manager:

1.    Participates in the development of and ensures compliance with corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.

2.    Participates in the management of assigned budgets.

3.    Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.

4.    Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.

5.    Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.

6.    Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.

7.    Hires, disciplines, recommends, orients and / or participates in the termination of staff according to established HR policies and procedures.

8.    Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.

9.    Evaluates staff work performance & recommends strategies for improvements as necessary.

10.  Plans and delivers seasonal menus and high quality food that are compliant with all related regulations, fit the resident’s nutritional and therapeutic needs and meets the facility and resident’s expectations.

11.  Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.

12.  Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.

13.  Works with other facility departments in the planning & delivery of special events / meals and programs as required.

14.  Directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.

15.  Perform all other duties as required

QUALIFICATIONS:

1.    Graduation from a recognized program in Nutrition and Food Services Management

2.    Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory

3.    Food Safe Level 1 mandatory; Level 2 an asset

4.    A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.

5.    Experience managing unionized staff an asset.

SKILLS AND ABILITIES:

1.      Must have strong leadership skills.

2.      Must have a passion for high standards in customer service, food safety, physical space, environmental cleanliness and infection control protocol.

3.      Professional appearance and good physical health

4.      Demonstrated effective planning, time management and organizational skills

5.      Ability to work independently with minimal supervision

6.      Ability to operate related kitchen, housekeeping & laundry equipment

7.      Excellent written and oral English skills

8.      Sound knowledge of MS Office Applications.

9.      Ability to handle multiple tasks at one time.

Please apply to recruitment@retirementconcepts.com with your complete cover letter and resume quoting the competition number in the subject line:

036-2572-19 Stanford Seniors Village 

Kitchen Services Supervisor - DownTown EastSide Women's Centre

Kitchen Services Supervisor

Interested?     Submit cover letter and resume to the HR Administrator Hiring Committee, via fax (604) 681-8470 or email hr@dewc.ca

Reporting to the Drop-In Program Manager, the Kitchen Services Supervisor is responsible for overseeing the Kitchen program through effectively planning, coordinating, scheduling, supervising, and directing the Kitchen program employees. She will ensure that food services meet the funding contract requirements as well as the philosophy, mission and mandate of the Downtown Eastside Women's Centre. The Kitchen Supervisor, under the direction of the Drop-In Program Manager, is responsible for a range of human resources matters including acting in the absence of the Program Manager handling emergent and routine issues. She will work collaboratively with Drop-In Program Manager, Kitchen staff, and volunteers to ensure the smooth operation of the program.

She will integrate a community-based approach into the DEWC as the primary principle to guide this position with the goal of engaging centre members in the functioning and responsibility of the kitchen.

Human Resources:

Under the direction of the Drop-In Program Manager, is responsible for the coordination of the Kitchen Program, including the full range of human resources matters which will include participating in the recruitment, hiring, orientation, scheduling, evaluations, training & professional development, and discipline of Kitchen staff. Supervises and supports Kitchen staff to ensure adherence with DEWC mission and mandate, position roles and responsibilities, DEWC policies and procedures, collective agreement, health and safety standards, and funding contract requirements.

Food Service Delivery:

The Kitchen Service Supervisor will oversee all aspects of the food program within the Drop-In Centre and Emergency Night Shelter. She will work with Kitchen staff to ensure the planning, preparation, and serving of up to 400 meals per day.

Program Development:

The Kitchen Services Supervisor will work collaboratively with the Drop-In Program Manager to develop and grow the food program at the DEWC and Emergency Night Shelter with the goal of integrating a “health through nutrition” strategy. This will include soliciting healthy food donations, developing community partnerships, and advice from nutritionists, dieticians, etc.

Volunteer Program Support:

The Kitchen Services Supervisor will collaborate with the Skills Development Worker to support, train and manage volunteers from the DEWC Skills Development Program. She will be responsible for communicating effectively and respectfully with volunteers and mediating conflicts as they occur

Education and Programming:

Networks with relevant agencies to assist in the development of workshops, groups, and programs addressing “health through diet” issues such as Community Kitchens, Food Co-ops, etc. Oversees the planning of special events such as a Summer BBQ, Mother’s Day Tea, Fall and Spring Dinner.

Administration and Finances

Ensures reporting compliance including monthly newsletter contributions, funder reporting requirements, quarterly board reports and annual report to the membership. Maintains and up-dates kitchen operational documents and manuals. Communicates maintenance and repair needs of the kitchen program. Ensure the kitchen program works within the Annual Operating Budget while ensuring compliance with funding contract.

In Centre Participation:

Participate within the staff team such as attending staff meetings, staff development and training, special events, hiring, evaluation, and Centre committees. Work collaboratively with in-centre staff. Ensure effective communication and team approach in the smooth operation of the DEWC.

Qualifications required:

• Significant experience within the non-profit sector with at least 3 years experience in a supervisory position.
• Excellent kitchen management skills and abilities including knowledge of health through nutrition
• Experience supervising staff, preferably within a unionized environment
• Minimum 5 years related experience working with low-income women, at least 2 years in a women serving or inner-city drop-in environment
• Must have a strong working knowledge and analysis of the issues impacting women in the dtes, including violence against women, mental health, homelessness, and addictions
• Candidate must work from strong feminist analysis and within an anti-oppression framework
• Understanding of and practices a trauma-informed care response when working with women
• Efficient organizational skills including record keeping, scheduling, and problem-solving abilities
• Demonstrated administrative skills, including report writing
• Strong conflict resolution skills and practice
• Demonstrated crises intervention training and experience
• Excellent communication skills required, including the ability to work in a respectful and cooperative manner with co-workers, and centre members
• Ability to work within a chaotic environment and with a diverse community of women
• A First Aid certificate is required
• Red Seal certification
• Food Safe II or higher
• Candidate must undergo a criminal record check
• Women with addiction issues need to be at least 2 years clean and sober

Position reports to: Drop-In Program Manager

POSITION DETAILS:

• Excluded / full-time / permanent / 9 day fortnight flex schedule, 70 hours bi-weekly
• Excellent health and welfare benefits at the conclusion of a successful probationary period

POSTING DETAILS:

Submit cover letter and resume to the HR Administrator Hiring Committee

Applications accepted until: Position is filled

**Aboriginal women and women of colour are strongly encouraged to apply / Additional languages spoken an asset**

**Please NO phone call or email enquiries. Only shortlisted candidates will be contacted**