Angel Food & Support Services
Support Services Manager
Facility: In Burnaby
Description of Responsibilities:This position assumes the role as a leader in planning, directing, developing, and managing the support services department. The responsibilities include meeting and adhering to professional standards, complying with organizational and corporate policies and procedures, supporting corporate and organizational missions, goals, and values; promoting teamwork among associates and fostering positive resident outcomes. Excellent interpersonal and written communications skills as well as the ability to work well with others and be sensitive to their problems, concerns and goals are required. Emergency ‘On Call’ will be an expectation.
Expectations and duties:
Help the team to promote and maintain a peaceful home like environment.
§ Knowledge of therapeutic and
texture modified diets.
§ Commitment to provide the
highest quality of service.
§ Commitment to team work.
§ Complete audits in
accordance with licensing requirements.
§ Supervises work assignments
and evaluating performance.
§ Oversees the ordering all
products related to Dietary and Housekeeping Chemicals & Paper Products
§ Participates in the
orientation, training and continuing education of staff.
§ Conducts regular meetings
with staff to inform educate or discuss changes, or updating of procedures and
standards.
§ Maintains budget and
monitors expenditures for assigned areas.
§ Supervises inventory for
food requirements. Monitors supplies and resolves discrepancies with
suppliers.
§ Evaluates resident meal
services including tray service and dining rooms to ensure established
standards of quality and quantity are maintained and oversees the preparation,
portioning and/or serving of meals. Plans and develops recipes
according to nutritional and therapeutic diet needs of the facility and
estimates food requirements.
§ Responsible for quality
assurance activities such as ensuring correct food safe temperatures are
hot/cold and holding service.
§ Ensures safety practices and
procedures are adhered to.
§ Oversees and updates
standards and procedures for assigned area.
§ Consults with clinical
dietitian for diet modifications and changes resident food preferences as
required.
§ Processes diet orders as required
by making appropriate menu substitutions for standard, texture modified and
therapeutic diets. Advises food service employees and dietitian as
required.
§ Attends meetings as
requested: discusses appropriate action with dietitian and relays outcomes to
staff.
§ Ensures consistent staffing
levels.
§ Assists in day to day
operations as required
§ Ensures a commitment
to resident safety
§ Reviews, evaluates, and
implements policies in coordination with the views and wishes of the contracted
Facility
Qualifications and Skills
§ Canadian Society of
Nutrition Management certification
§ Culinary certificate from
recognized Institution preferred
§ Previous working experience in long term care and
assisted living facility preferred
§ Food Safe Certificate Level 1 & 2
§ WHIMS certificate
§ Must obtain a Criminal Record Check
§ Vaccinations as required by the Facility
To apply,
please contact:
Kiana Kajbafzadeh, MSc in Occupational and
Environmental Hygiene
Consultant
kianakzd@outlook.com
