Thursday, September 6, 2018

Production Supervisor - CLS Catering Services - Airport Catering Services



Not a CSNM position - but it could be filled by a CSNM-er!  Perhaps this could be shared with your colleagues too.  



Seeking an experienced process driven individual who has worked in a high volume production environment. CLS Catering Services (part of LSG Sky Chef & Cathay Pacific) offers you the opportunity to be part of the inner workings of an exciting industry in a diverse and dynamic environment.

Job Description
Reporting to the Production Manager, this position while focuses on continuous improvement also manages, leads and coaches the food production team to ensure that food preparation, plating and assembly processes are completed per specifications in an efficient and timely manner while at the same time utilizing “Lean and Best Manufacturing Practices” to achieve operational excellence. Meets and exceeds company standards including specification compliance, productivity, run rates, labour and food costs, HACCP, first pass yield and portion controls.

Job Duties:
  • Supervises team members on shift, which includes scheduling, work allocation, training and problem solving in a unionized environment.
  • Maintains & provides reporting from various systems such as SAPMM, CBase, E-Z Labour, scheduling programs and spreadsheets.
  • Reviews current methods and tools in place to help develop new processes and performs process time standards, maintains applications to assist in hours control documentation.
  • Updates and maintain the program database.
  • Modifies daily work assignments in accordance with airline schedules.
  • Trains team members in the safe, efficient operation of equipment.
  • Ensures all SOP’s & meal specifications are followed in a timely manner.
  • Oversees all facets of the daily operation of food plating and assembly ensuring compliance with company standards.
  • Participates in promotion and progressive discipline process of team members.
  • Assists with the implementation of policies and procedures consistent with those of the organization to ensure the efficient and safe operation of the department.
  • Evaluates performance and makes recommendations as required.
  • Ensures quantities, specifications, service delivery and quality match and meet production logistics.
  • Sets targets, measures and records productivity ensuring team members are held accountable.
  • Must be able to multi task in a high volume environment while still meeting deadlines.
  • Performs root cause analysis and responds to customer inquiries and complaints in a timely manner.
  • Responsible for the safety of team members in accordance with established company and WorkSafe standards.
  • Ensures team members are in compliance with company quality control and hygiene procedures.
  • Trains and develops team members in operational matters.
  • Manages team members in accordance with company policies, collective agreement and provincial labour legislation.
  • Participates in meetings with managers.
  • Other duties as assigned.
Skills and Abilities Required:
  • Culinary or a Business Diploma desirable.
  • Minimum 5 – 10 years’ proven supervisory experience in a high volume food production assembly facility in a union environment.
  • HACCP and Food Safe Certificate required.
  • Proven experience with process standards, scheduling and databases required.
  • Able to lead, supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
  • Able to communicate effectively, both orally and in writing. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Skills in the use of personal computers and related software applications.
  • Previous Quality Assurance experience a great asset.
  • Ability to make independent decisions with defined guidelines.
  • Demonstrated ability to work in a team environment.
  • Must be available to work all shifts including weekends and statutory holidays.
  • Possess a basic understanding of production machinery an asset.
In return, we offer an excellent compensation program including a 100% employer paid benefits package, competitive salary, pension program and hot meal supplied when working. Please note that all employment is contingent upon the selected candidate’s successful clearance of all compliance requirements such as a clear medical and criminal record.Interested? Please send your cover letter and resume quoting Job Number YVR201818.

Join the CLS Catering Services Team! CLS Catering Services Ltd. is a joint venture of LSG Sky Chefs and Cathay Pacific Airways Ltd., the world’s largest airline caterer and provider of integrated services solutions. _These include catering, buy-on-board, in-flight equipment logistics, consulting and lounge services. The company’s extensive know-how in culinary excellence and logistics has led to its’ successful entry in adjacent markets, such as train services and retail. LSG Sky Chefs delivers 532 million meals a year for more than 300 airlines at 213 airports in 54 countries. CLS operates from Vancouver, Calgary and Toronto airports and has been an industry leader in Canada for over 20 years. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Type: Full-time
Experience :  5 years Supervisory REQUIRED