Support Services Manager - Vancouver

Location:  Little Mountain Residential Care & Housing  Society 

Job Description

Reporting to the Senior Operations Leader, and in accordance with the Mission, Vision & Values of Little Mountain Residential Care & Housing Society, the Manager of Support Services is responsible for the overall leadership, operations and staffing of Food Services, Housekeeping, Laundry and Maintenance Services at Little Mountain Place.

Responsibilities

Including but not limited to:

• Oversees the administration of the Food Services, Laundry, Housekeeping and Maintenance departments; developing organizational systems to reflect the department’s roles.
• Develop, implement and evaluate departmental goals, objectives, policies and procedures.
• Interview, hire, orient qualified personnel. Evaluate performance and support implementation of the Attendance Wellness Program.
• Participate in the resolution of grievances and/or other labour relations matters.
• In conjunction with the Dietician, ensure that the nutritional and therapeutic requirements of the residents are met.
• Ensure all food services, housekeeping, maintenance and laundry equipment is maintained.
• Oversee the purchase and storage of Laundry and Housekeeping chemicals and other supplies.
• Organizes organization-wide education and compliance with infection control, safety and WHMIS standards in consultation with the Director of Care.
• Participate in after-hours on-call rotation.
• Perform other related duties as assigned.

Qualifications

• A recognized two-year diploma in Food and Nutrition Services Management or equivalent. (Required)
• A minimum of five (5) years of industry experience including five (5) years supervisory experience preferably in a unionized environment.
• Member in good standing with the Canadian Society of Nutritional Management.

Skills & Abilities

• Possesses the personal qualities and attitudes that respect and maintain the spirit, dignity and individuality of the residents and their families.
• Exercises considerable judgement, tact and discretion in preparing, disclosing and handling information of a confidential or sensitive nature.
• Ability to supervise staff.
• Comprehensive knowledge of health care delivery systems.
• Knowledge and experience in using MS Office software.
• Excellent verbal and written communication skills.
• Ability to establish and maintain good interpersonal relations both within and outside the facility.

 Job Type: Full-time

Experience:   supervisory: 5 years (Preferred)

License:

• Good standing with the Canadian Society of Nutrition (Required)

To Apply:

Please send your resume and cover letter summarizing your qualifications and interest to

Human Resource Coordinator 
330 East 36th Avenue,
Vancouver, BC
V5W  2Z4