Position title: Assistant Manager, Pie R Squared
Reports to: Manager, Pie R Squared
Employee status: Full Time, Permanent
Supervises: Outlet employees
Hours per week: 37.5
To Apply: Link to Alma Mater Society, UBC
Overview
The Alma Mater Society of UBC is a non-profit organization that is committed to serving the student body of UBC. We operate out of the NEST building located right in the heart of the Point Grey Campus. We run 9 food establishments and a Conferences & Catering operation, which generate revenue to support our student programs and initiatives.
The Assistant Manager, Pie R Squared is responsible for the operational and financial success of the operation. This role requires a self-motivated individual with excellent leadership, sales and organizational skills to ensure timely and professional service to our guests. The ideal candidate is a hands-on, experienced manager with proven team building coaching, training and leadership skill, proven sales capabilities and superior customer service.
Note that this role is on a Wednesday to Sunday schedule, with availability for evening and weekday coverage when needed.
Duties and Responsibilities:
- Adhering to all AMS policies and procedures as well as other entity regulations such as Food Safe, Liquor laws etc.
- Providing friendly, prompt, courteous, professional service to all guests
- Meeting and exceeding sales goals through suggestive sales techniques
- Demonstrating and applying above average product knowledge resulting in sales increases
- Actively managing human resources responsibilities including, but not limited to,hiring, scheduling, training, briefing, mentoring, developing, evaluating, and disciplining employees (including termination)
- Supporting the outlet team as necessary ensuring all AMS standards and procedures
- Liaising and coordinating with AMS conference coordinators and catering department to ensure a seamless guest experience and customized offers for in house events
- Maintaining and utilizing all computer hard- & software according to AMS guidelines
- Maintaining daily, weekly and monthly records of cash reconciliation, revenue summaries, costing, month-end journal entries, and payroll functions such as, timesheet verification and submission
- Ordering and managing inventory on a daily and monthly basis through Optimum Control
- Ensuring at all times that all outlet menus, POS, sales material and staff knowledge are up to date
- Working with the AMS mission statement and values to operate a successful department
- Shift work (daytime, evenings, weekends and holidays), on call
- Other duties as assigned
Qualifications and Experience
- Minimum of 2 years food service management experience
- Minimum Food Safe level 1 certification or higher
- Excellent customer service skills
- Ability to lift up to 12 kgs (26.4lbs)
- Ability to do shift work (daytime, evenings, weekends and holidays), on call
- Intermediate computer skills with proficient knowledge of MS Office (Outlook, Word & Excel)
- Language: Required to speak, read and write English, with fluency in other languages being an asset
- Strong interpersonal skills
- Natural leader
- Experience working with youth an asset
- Squirrel POS management experience and asset
- Serving- It- Right certification an asset
TO APPLY
Please submit a resume and cover letter.
We are accepting applications until the position is filled. Please apply ASAP to ensure your applications will be reviewed.
Thank you for your interest at the AMS. Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.
The AMS is an equal opportunity employer.
Job Types: Full-time, Permanent
