Location: Tri-cities. (Coquitlam, Port Coquitlam & Port Moody)
Must have access to a reliable vehicle
Position Summary
Food Services
Reporting to the Site/Care Leader, the Support Services Manager is responsible for the coordination and management of an organized, safe, and cost effective Food Service Department. The manager will assess and evaluate the food preparation and safe food handling practices and procedures, in accordance with the established policies and procedures and licensing requirements, to ensure high quality, nutritious and appealing meals for the residents. Responsibilities also include hiring, scheduling/workload, supervising and evaluating Food Service, Laundry, Housekeeping staff, and administration preparation of the departmental budget.
Reporting to the Site/Care Leader, the Support Services Manager is responsible for the coordination and management of an organized, safe, and cost effective Food Service Department. The manager will assess and evaluate the food preparation and safe food handling practices and procedures, in accordance with the established policies and procedures and licensing requirements, to ensure high quality, nutritious and appealing meals for the residents. Responsibilities also include hiring, scheduling/workload, supervising and evaluating Food Service, Laundry, Housekeeping staff, and administration preparation of the departmental budget.
Environmental Services
Reporting to the Site/Care Leader, the Support Services Manager is responsible for providing a clean, sanitary and safe environment at the facility and apartment in accordance with established policies and procedures and licensing requirements. The manager will regularly review Infection Control sanitation and disinfection procedures, chemical dilution solutions and preventative maintenance programs. Responsibility also include management of the laundry department and directing minor renovations/repair of the facility as well as hiring, scheduling/workload, supervising, and evaluating Housekeeping, laundry staff.
This position works in a fast-paced environment to promote a harmonious, high performance work culture that employs engaged and committed employees.
Reporting to the Site/Care Leader, the Support Services Manager is responsible for providing a clean, sanitary and safe environment at the facility and apartment in accordance with established policies and procedures and licensing requirements. The manager will regularly review Infection Control sanitation and disinfection procedures, chemical dilution solutions and preventative maintenance programs. Responsibility also include management of the laundry department and directing minor renovations/repair of the facility as well as hiring, scheduling/workload, supervising, and evaluating Housekeeping, laundry staff.
This position works in a fast-paced environment to promote a harmonious, high performance work culture that employs engaged and committed employees.
Scope of Responsibility
Develops, executes, controls, achieves and evaluates departmental goals, objectives, policies and procedures and ensure that the required standards, Food Safety and sanitation are met.
Identifies and implements systems and processes which ensure the facility remains fully operational with minimal “down-time” during regular and emergency situations.
Ensures licensing, client, CareCorp, and industry standards are met/exceeded in providing high quality meals and snacks to meet the nutritional needs of residents.
Collaborates with other departments, suppliers, and contractors to ensure service delivery needs meet strategic and operational needs.
Maintains communication and develops relationships with the CareCorp management team, professional organizations, suppliers, sales representatives, collaborative agencies, and the community as a whole.
Supervises all food and environmental services staff by performing duties such as interviewing, hiring, scheduling and coordinating work assignments, evaluating employee performance, disciplines employees and determining related training and orientation requirements.
Develops, executes, controls, achieves and evaluates departmental goals, objectives, policies and procedures and ensure that the required standards, Food Safety and sanitation are met.
Identifies and implements systems and processes which ensure the facility remains fully operational with minimal “down-time” during regular and emergency situations.
Ensures licensing, client, CareCorp, and industry standards are met/exceeded in providing high quality meals and snacks to meet the nutritional needs of residents.
Collaborates with other departments, suppliers, and contractors to ensure service delivery needs meet strategic and operational needs.
Maintains communication and develops relationships with the CareCorp management team, professional organizations, suppliers, sales representatives, collaborative agencies, and the community as a whole.
Supervises all food and environmental services staff by performing duties such as interviewing, hiring, scheduling and coordinating work assignments, evaluating employee performance, disciplines employees and determining related training and orientation requirements.
Qualifications and Competencies
- Grade 12 plus graduation from a post-secondary accredited two-year program in Food Service and Nutrition Management
- Certified member of the Canadian Society of Nutrition Management, or eligibility for membership.
- Must have access to a reliable vehicle
- Minimum of three years experience in the food service industry.
- Experience in a complex care or assisted living setting preferred.
- Experience managing staff (required) including a unionized environment (preferred).
- Demonstrated ability to effectively, tactfully, courteously and professionally communicate verbally and in writing in English with residents, families, staff, other departments and contractors.
- Excellent active listening skills
- Must possess the personal qualities and attitudes that are respectful and that foster the spirit, dignity and individuality of the residents.
- Ability to operate related equipment
- Demonstrated ability to work collaboratively with a multidisciplinary team to implement change initiatives.
- Basic computer literacy with work processing, email application, spreadsheets, and/or database programs.
- Ability to manage multiple concurrent and sometimes conflicting priorities in a demanding environment.
- Established organizational skill
TO APPLY : Please email your resume and cover letter to employment@carecorp.ca
