*Please apply to job opening ID 34815 on the UBC Careers site https://www.hr.ubc.ca/careers-postings/staff.php by 18 August 2019*
Are you energetic, passionate, caring and excited to contribute to the wellbeing of UBC students? Are you friendly and attentive? If so please consider joining our talented team at The University of British Columbia. UBC is consistently voted one of BC’s top employersand offers a dynamic workplace culture, great pay and benefits, and room to grow within the organization.
About UBC Residence Dining
UBC’s three residence dining rooms are not your average university dining halls. Our cutting-edge team has rejected the perceived limitations of large-scale food service. Instead, you’ll find our offerings and service represent the best of Vancouver’s diverse culinary scene. We pride ourselves on serving over 4,500 students healthy, delicious and varied meals from Sept-May, and also serve staff, faculty and year round campus visitors. Dining rooms Open Kitchen, Gather at Vanierand Totem Dining Roomare open for breakfast, lunch and dinner. We prioritize local, sustainable ingredients including Ocean Wise™ seafood, Fair Trade coffee and tea, and produce from the UBC Farm.
Why work for us?
- Dynamic, fun, friendly and inspiring workplace environment
- Progressive food values and vision
- Competitive salary and outstanding benefits
- Generous vacations and leaves
- Development and training opportunities
- Complimentary meal while on shift
- Wellness initiatives and a respectful work environment
- Opportunity to work in a variety of food services environments on campus
- Flexible working schedule
- Full and part-time positions available
- Strong sustainability values and practices
Oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers,coordinating and working with Senior Food Services Assistants as required, participating in food service work and handling related administrative duties.
Work Performed
1. Supervises the workload of food service workers, ensuring employees meet UBC Food Services' customer service standards, FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines.
2. Trains food service workers, following up to ensure an understanding of the material covered.
3. Assists with and recommends scheduling options to the unit manager.
4. Orders food supplies required for day to day operations.
5. Monitors and reviews cost controls, such as, labour costs, food costs and waste and overhead expenses, with unit manager.
6. Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
7. Relieves and assists food service workers as operationally required.
8. Ensures that the quality of product being produced and/or sold is up to department standards. Taking action with production or making recommendations as required
9. Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; takes action with production or makes recommendations as required.
10. Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
11. Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
12. Recommends daily specials and ongoing menu changes, supporting UBC Food Services Food Vision and Values statement. .
13. Suggests and implements unit promotions including processing and delivering of You-Care packages.
14. Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
15. Contacts employees for coverage of last minute vacancies of shifts.
16. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
Qualifications
- High School graduation,
- Food Safe Level 1 Certificate
- completion of Food Service Management course.
- Must have Serving It Right Certificate in good standing.
- 2 years relevant experience or the equivalent combination of education and experience.
- Demonstrated ability to work independently, multi-task, and meet deadlines, exercise initiative and work with a diverse work force.
- Ability to work effectively in an office environment using basic computer skills including Outlook, Word and Excel.
- Must be familiar with inventory management programs.
- Effective oral and written communication skills, along with organizational skills are required.
- Strong supervisory, interpersonal, customer service, leadership and training skills required.
- Ability to work flexible hours, including evenings and weekends.
Learn more about working at UBC Food Services, and follow us @ubcfoodie on Instagram, Twitterand Facebook.
Job Types: Part-time, Permanent
Salary: $21.28 /hour
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