Business Title: Support Service Supervisor
Company: Villa Cathay Care Home
Job Location: Vancouver, BC
Full/Part Time: Full-Time, Temporary
VCCH is a center of culturally sensitive, senior care in the Vancouver, Strathcona neighborhood. Since 1978, VCCH cultivates a home away from home where seniors can receive quality professional care as well as enjoy an atmosphere of comfort and warmth, connection with families, and a sense of community. Our interdisciplinary team carries out the philosophy of respectful and dignified person-centered care. With our residents and families, we enhance the quality of life for our seniors and expand the definition of “home” and “family”.
Work for VCCH if you want to:
- Serve the pioneers of our society--the seniors--and create a home-like care environment for them
- Work with families and staff who are passionate about senior care
- Participate in a team environment that will bring you a sense of joy
WORK PERFORMED
- As an integral member of the Support Services Team the SUPPORT SERVICES SUPERVISOR plays a key leadership role by
- Coaching, mentoring, training, providing direction to ensure quality of the food service, laundry, housekeeping, and janitorial services.
- Ensure the organization’s compliance with relevant standards, such as Occupational Health and Safety, Food Safe, and Infection Control and Prevention.
- Supervise designated staff and train new team members.
- Co-ordinate work assignments, determine related training and orientation requirements, and provide feedback to employees.
- Maintain an efficient and effective operation of the service and quality standards through the performance of audits and feedback to staff, Supporting and ensuring a collaborative working environment.
- Effect change and improve the quality of service to fulfill the organizational mission.
- Manage effective use of resources by estimating food requirements, handling food orders, receiving support service supplies, and resolving discrepancies with suppliers. Perform financial responsibilities.
- Monitor and keep equipment in good repair.
- Perform other duties, as assigned or requested.
QUALIFICATIONS
Education, Training and Experience:
- Graduation from a recognized two-year program in Food Service Supervision
- 2 or more years recent, related experience or an equivalent combination of education, training and experience.
- Food Safe Certificate, level II preferred.
- Ability to read and speak Chinese an asset
Skills and Abilities:
- Ability to communicate effectively both verbally and in writing
- Ability to deal with others effectively
- Ability to supervise
- Ability to organize work
- Ability to operate related equipment
- Ability to work in environment with rapid changes
- Physical ability to carry out the duties of the position
- Handy skills an asset
Apply via the website HERE.
