Manager of Support Services
Location: Brocklehurst Gemstone Care Centre (Kamloops, BC)
Compensation package: $65,000, 3 weeks vacation, excellent healthcare benefits, RRSP matching plan.
Relocation expenses: We will assist with relocation expenses for anyone that is requiring relocating from a different city or Province for this position.
Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.
Why work with Marquise Hospitality? We are a member of Compass Group Canada, the leading foodservice and support services company. We’re committed to delivering an exceptional experience within the Senior Living industry. Choose a job that makes a difference in people’s lives every day—including your own.
Now, if you were to come on board as one of our Manager of Support Services, we’d ask you to do the following for us:
- Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry and Maintenance services
- Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
- Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
- Maintain appropriate budgetary, cost and inventory controls
- Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families
- Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits
- Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
- Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place
Think you have what it takes to be our Manager of Support Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM)
- Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
- Excellent leadership ability and customer service skills
- Excellent verbal and written communication skills
- Proficient with MS Office applications including Word, Excel and Power Point
Anyone interested can contact Matt Bateman directly at: matt.bateman@compass-canada.com
