Casual Food Service Supervisor positions in Duncan, BC

 

 

 

 

Vacancy Type: Casual

Salary Range (Hourly Rate: $28.09 - $28.09

Planned Start Date:  ASAP

CRC required? :  Yes
Locations:   Cowichan Lodge   & Cowichan District Hospital

 

 

Job Description

Are you someone who has a real passion for wanting to help others?

Island Health is currently looking for dedicated leaders for Food Service Supervisor/Technician roles at a number of our sites. Here is your opportunity to be a part of a diverse team while providing care in an interesting and unique way. We have kitchens in many health care facilities across the island which encompasses long term and acute care hospitals. You can be an instrumental part of this team and make a real difference.

In this role, you will be part of the dynamic Food Service Supervisor/Diet Tech team. You will be responsible for overseeing and participating in the delivery of food services to patients, residents, customers and clients. This position supervises designated staff by coordinating work assignments and coaching employees, as well as recruiting/training and maintaining department standards and procedures. You also receive and process diet orders in a progressive centralized diet office setting utilizing a variety of computerized applications.

QUALIFICATIONS:

Education, Training And Experience

• Have at least (1) year's recent related leadership experience in the field.
• Graduation from a two year CSNM accredited program in Food Service and Nutrition Management or meet eligibility requirements.
• Certificate in Food Safe Level 1.

Skills And Abilities

• Must be computer savvy to work with a number of systems/applications.
• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.
• Ability to deal with others effectively/conflict management.
• Ability to supervise.
• Excellent time management skills in a fast-paced work environment.

Link to Full Job Description

https://jd.viha.ca/JD4547.pdf

To apply - see Healthy Authority posting

Dining Room Supervisor - Chilliwack, BC

 

Interested in a career that makes a meaningful difference in the lives of others? One where you are valued and respected, listened to, and empowered to live up to your potential? If so, Chartwell Retirement Residences is the place for you.

We are always looking for empathetic, positive and passionate individuals committed to Making People's Lives Better. With over 200 residences across Canada, we have an opportunity for you that will make a difference in your life.

The Dining Room Supervisor creates and maintains a pleasurable, friendly, and efficient dining room experience for all residents and visitors in accordance with Chartwell Brand Hospitality Standards. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of the role include but are not limited to:

• Advises kitchen and dining room staff of expected number of residents/guests, and ensures adequate seating and staffing levels are in place;
• Reviews the dietary restrictions of new and existing residents. Communicates any restrictions to the Food Services Manager/Food and Beverage Manager, kitchen and dining room staff;
• Maximizes resident/guest well-being and comfort by overseeing all aspects of the physical appearance of the dining room including furnishings, flooring and table settings;
• Ensures dining service is carried out in a friendly, timely, and efficient manner in accordance with company standards;
• Ensures special diets are served to appropriate residents and that beverages are offered to residents;
• Responds to resident or family member questions/concerns and ensures appropriate action is taken with-in decision making authority and/or brings to the attention of the management team;
• Collaborates with the Food Services Manager/Food and Beverage Manager to arrange/accommodate special events, private parties, etc. (including but not limited to decorations, set up, staffing and service of such events);
• Assists in the hiring, training, scheduling, evaluation, disciplining and termination of dining room staff.
• Supervises and coordinates activities of dining room staff. Assigns stations and duties.
• Remains in the dining room during service hours and assists dining room staff and residents/guests as required;
• Ensures compliance with safe food handling practices and public health requirements;
• Provides feedback to Food Service Manager/Food and Beverage Manager re. residents/guests satisfaction with meals;
• Participates on Resident Council;
• Continuously follows the principal of “Exceptional Guest Experience” and ensures Chartwell values of “RESPECT” are demonstrated in all interactions with others;
• Performs other related duties as required.

The ideal candidates will possess:

• Minimum of three (3) years’ experience in a similar or supervisory position, in the retirement or hospitality industry;
• Completion of secondary school education or equivalent;
• Must possess a Food Safe Level 1 certificate and Smart Serve certificate;
• Current First Aid and CPR certificates;
• Excellent customer service skills and the ability to understand and respond to individual resident/guest needs/requirements;
• Demonstrated good judgment, problem solving and decision making skills;
• Excellent communication skills (verbal and written);
• Demonstrated leadership skills;
• Effective interpersonal skills with the ability to interact with various stakeholders (other staff members, residents and their family members, and suppliers);
• Computer skills with working knowledge of Word and Excel;
• Ability to respond to emergency situations (as per Chartwell policies and procedures).
• Budget Knowledge, Schedule Knowledge, Excel and Word Knowledge

Candidates must be available to work days, evenings and weekends.

To Apply - See company website:  Chartwell Retirement Residences

Support Services Manager - Chilliwack BC - The Waverly

Support Services Manager

Full Time Permanent

The Waverly, Chilliwack, BC, CA

TodayRequisition ID: 1360

 

SUMMARY OF POSITION:

Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations.  

The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

RESPONSIBILITIES:

Include but not limited to;

1.  Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.   
2. Participates in the management of assigned budgets.  
3. Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan. 
4. Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required. 
5. Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
6. Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.  
7. Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.  
8. Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
9. Coordinates Support Services orientation for new employees utilizing established programs and checklists 
10. Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff. 
11. Evaluates staff work performance & recommends strategies for improvements as necessary.  
12. Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
13. Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.    
14. Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies. 
15. Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.   
16. Works with other facility departments in the planning & delivery of special events / meals and programs as required.  
17. Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
18. Understands and participates in quality improvement. 
19. Participates in patient/ resident safety at community level.
20. Perform all other duties as required.

QUALIFICATIONS:

1. Graduation from a recognized program in Nutrition and Food Services Management
2. Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory 
3. Food Safe Level 1 mandatory; Level 2 an asset
4. A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.
5. Experience managing unionized staff an asset.
6. Current Serving It Right Certification mandatory.
7. 
   

SKILLS AND ABILITIES:

1.    High standards for customer service, food safety, physical space & environmental cleanliness. 

2.    Solid understanding of infection control protocol

3.    Professional appearance, and good physical health

4.    Demonstrated effective planning, time management and organizational skills 

5.    Ability to work independently with minimal supervision

6.    Ability to operate related kitchen, housekeeping & laundry equipment 

7.    Excellent written and oral English skills

8.    Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook.  

9.    Ability to handle multiple tasks at one time.

10.    Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility 

TO APPLY:  ON COMPANY WEBSITE

Food Service Supervisor - Full time position (temporary) - Nanaimo

 

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Utilizing a variety of computerized applications, the Food Service Supervisor/Technician is responsible for implementing and adjusting individual meal plans for clients on therapeutic diets. The Food Service Supervisor/ Technician meets time sensitive diet administration duties for multi-sites, ensuring nutrition and diet standards are met, and performing various related administrative duties. The Food Services Supervisor/Technician is responsible for overseeing and participating in the delivery of food services to patients, residents, customers and clients; supervising Cooks and other designated staff for a multi-site organization: maintaining supplies, ensuring safety, quality and sanitation standards are met.

Reports to manager or designate.

QUALIFICATIONS:

Education, Training And Experience

Graduation from a recognized two-year program in Food Service Supervision plus one (1) year's recent related experience. Certificate in Food Safe Level 2.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.
• Ability to deal with others effectively.
• Ability to supervise.
• Excellent time management skills in a fast-paced work environment.

For full posting see link  POSTING

To Apply - See Vancouver Island Health Authority Website:  VIHA Posting 

 

Survey - Impact of COVID on health care workers - PPE's

 

Hello,

Below is an invitation to complete a short questionnaire on the impacts of the COVID-19 pandemic on health care workers. This crowdsourcing initiative is a collaboration between Statistics Canada, Health Canada, the Public Health Agency of Canada, and the Canadian Institute for Health Information. We encourage anyone working in a health care setting to participate.

Invitation from Statistics Canada:

Your participation is important: Your voice matters. The online questionnaire is accessible from November 24 to December 13, 2020.

Our objective is to understand the impacts of COVID-19 on Canadian health care workers, with particular focus on access to personal protective equipment (PPE) and infection prevention and control (IPC) measures in the workplace. The information we collect will help to inform the delivery of health care services, and to better understand what health care workers need in terms of equipment, training and support.

We want to hear from you, whether you provide direct health care services to individuals (e.g. physicians, nurses, massage therapists, dentists, dietitians), technical support to medical staff (e.g. receptionists, technicians), or support services in a health care setting (e.g. cleaning and food services staff, security).

Please take a few minutes to complete the questionnaire and feel free to forward this email to others—the more people participate, the better the data.

Participating is easy and secure

Select the following link to participate: https://www.statcan.gc.ca/COVID-questionnaire-IPC

This survey is conducted under the authority of the Statistics Act, which ensures that the information you provide will be kept confidential, and used only for statistical and research purposes.

For general inquiries and technical assistance

We expect to publish results in early 2021. If you have questions, please don’t hesitate to contact us at statcan.hcw-covid-ipc-ts-covid-pci.statcan@canada.ca.

Thank you,

Ron Gravel

Director, Centre for Population Health Data Statistics Canada

Support Services Manager -

 

Support Services Manager – Job Description

Location: Wexford Creek Senior’s Community, Nanaimo BC

Please direct all questions or applications to Nikita Towe – Human Resources Coordinator ntowe@simpeq.ca  250-753-4044 ext 103

Job Summary:

Reporting to the Chief Operations Manager. This position assumes the role as a leader in planning, directing, developing, and managing the support services department. The responsibilities include meeting and adhering to professional standards, complying with organizational and corporate policies and procedures, supporting corporate and organizational missions, goals, and values; promoting teamwork among associates and fostering positive resident outcomes. Excellent interpersonal and written communications skills as well as the ability to work well with others and be sensitive to their problems, concerns and goals. Being ‘on call’ in the event of an emergency will be a requirement of this position.

Responsibilities:

• Help the team to promote and maintain an atmosphere or harmony and a peaceful home like environment.
• Culinary certificate from recognized Institution preferred
• Knowledge of Hazard Analysis Control Points principles (HACCP).
• Food Service Nutrition Manager designation. (CSNM)
  
• Commitment to continuous education.
• Maintenance and upgrading of immunizations.
• Commitment to provide the highest quality of service.
• Comply with all employment requirements as detailed in the Simpe Q hiring package and Licensing guidelines
• Conducts regular meetings with staff to inform educate or discuss changes, or updating of procedures and standards.
• Maintains budget and monitors expenditures for assigned areas.
• Supervises inventory for food requirements. Monitors supplies and resolves discrepancies with suppliers. 
• Reviews, evaluates, and implements policies in coordination with the views and wishes of ICC.
• Expectation of knowledge and the daily practice ICC and Simpe Q policies and procedures related to position.
• Complete audits in accordance with Licensing requirements.
• Supervises work assignments and evaluating performance.
• Ensures safety practices and procedures are adhered to.
• Knowledge of therapeutic diets.
• Ensures resident and personal safety.
• Oversees and updates standards and procedures for assigned area.
•   Participates in the orientation, training and continuing education of staff.
• Conducts regular meetings with staff to inform educate or discuss changes, or updating of procedures and standards.
• Maintains budget and monitors expenditures for assigned areas.
• Ensures consistent staffing levels.
• Completes probationary and annual performance appraisals.
• Responsible for quality assurance activities such as ensuring correct food safe temperatures are hot/cold and holding service.
• Requisitions maintenance and/or housekeeping or laundry repairs are addressed by maintenance department.
•  Consults with clinical dietitian for diet modifications and changes resident food preferences as required. Supervises inventory for food requirements. Monitors supplies and resolves discrepancies with suppliers. 
• Evaluates resident meal services including tray service and dining rooms to ensure established standards of quality and quantity are maintained and oversees the preparation, portioning and/or serving of meals. 
•  Plans and develops recipes according to nutritional and therapeutic diet needs of the facility and estimates food requirements. 
• Processes diet orders as required by making appropriate menu substitutions for standard, texture modified and therapeutic diets.  Advises food service employees and dietitian as required.
• Attends meetings as requested: discusses appropriate action with dietitian and relays outcomes to staff.
•  Oversees the ordering all products related to Dietary, Laundry, and Housekeeping Chemicals, Paper Products, Linens etc. 
• Performs other related duties as assigned by COO/ Directors.

Regulations:

Adheres to regulations outlined in the following Acts and Legislations:

• The Criminal Records Review Act [RSBC 1996]
• The Freedom of Information and Protection of Privacy Act [RSBC 1996]
• B.C.’s Health Care (Consent) and Care Facility (Admission) Act
• Patients Property Act
• Community Care and Assisted Living Act
• Residential Care Regulation
• Adult Guardianship Act
• WorkSafe B.C. Regulations
• Satisfactory present and continuous medical screening in compliance with the Province’s immunization and tuberculosis control program

 Resident Safety

●     Perform all duties in a manner in which client safety is the focus.

●     Report any unsafe activities that may cause harm or injury to a client.

●     Educate other co-workers/colleagues on the proper safety techniques when there is a possibility of endangering a client.

●     Observe and correct any unsafe behavior demonstrated by client.

Physical Demands:

•  Job requires a significant amount of sitting, standing, reaching, walking, lifting and walking (according to the National Occupational Classification (NOC) Definitions, this job is considered “Medium”).
•  Lifting 50lbs maximum.                                                  
•  Frequently lifting and/or carrying objects up to 20lbs.                       
•  May involve sitting with pushing and pulling or arm and/or leg controls.
•  Must be able to handle stressful situations in the workplace.

 

Health and Safety Risks:

●     Physical:

-       Muscle strain from lifting, transferring, turning clients

-       Dealing with aggressive clients

-       Repetitive strain injuries

●     Ergonomic:

-       Working at a desk/computer

●     Chemical:

-       WHMIS & Control products (e.g. Cleaning products, skin & wound products, shampoos, soaps, antiseptic and antibacterial solutions, Oxygen)

●     Biological:

-       Contact with blood & body fluids

-       Exposure to illnesses common to communal living environments (Influenza, colds, GI illnesses, other bacteria & viruses)

-       Plants and animals

-       Needle stick injuries

●     Radiation