Food and Beverage Manager (Outside Operations)
Work, Live and Play
Sun Peaks Resort LLP has proven to be one of the highest levels of guest
service providers within the ski industry. We can promise you a
memorable and gainful working experience within our high volume and
challenging work environments. Sun Peaks Resort LLP has many benefits to
offer our employees including:
- Full access Winter Season Alpine Lift and Nordic Trail passes
- Full access Summer Alpine Hike and Downhill Bike season passes
- Employee access Golf Membership and discounted Golf Cart season pass
- Employee Health and Wellness Program including EFAP services
- Companywide discounts and benefit programs
- Eligibility to participate in our Peak Performer Recognition Program, awarded at our monthly staff dinner and events
- Reciprocal riding at other participating BC and Alberta bike parks
- Extended Medical and Dental benefits after 3-month probation period
- Participation in the RRSP and matching DPSP programs
- Network and interact with our diverse culture
QUALIFICATIONS REQUIRED:
- Minimum 2 years of experience in a multi outlet capacity in the Food & Beverage industry.
- Minimum 5 years management and/or supervisory experience.
- Post-secondary education in Business Administration, Culinary Arts or equivalent experience an asset
- Passionate about the tourism industry
- Interest in skiing, snowboarding, golf, mountain biking and/or other summer and winter sports is an asset.
- Food Safe and Serving it Right certifications and current working knowledge of alcohol service regulations.
- Strong commitment to excellence in customer service.
- Extremely organized and able to multi-task.
- Strong commitment to workplace safety and knowledge of Worksafe BC guidelines.
- Well-developed verbal and written communication skills.
- Polished interpersonal skills
- Experience with and a solid understanding of POS systems and software.
- Professional attitude, discretion and diplomacy imperative.
- Ability to be a team player, strong leader and confident decision maker.
PRIMARY RESPONSIBILITIES:
- Management and operation of the following outlets
- The Annex, Quick Service Restaurant - Day Lodge- 400 seats
- Sunburst Lodge - Bar, Quick Service Restaurant - Mid Mountain - 160 seats
- Umbrella Bar – Base of Orient Chair Lift – 24 seats
- Catering and special events as required
- Other areas as reasonably requested
- I will work weekends, evenings and holidays as business levels dictate.
- My schedule is subject to change only with the expressed approval of the Director of F&B.
- Be present on the floor during peak business times each day. (Approximately 11AM – 3PM)
- Spread my time equally between all the outlets I oversee and ensure that I spend at least 1 day per week in each location.
- Work closely with the Culinary Team to coordinate and direct F&B outlet operations.
- Hiring, training, scheduling and supervision of F&B staff and supervisors.
- Collaborate with outlet supervisors to provide a common vision, motivation, task allocation, resource’s, performance evaluation, support and coaching to all staff members.
- Manage annual financial budgets including sales, operations and capital
- Ensure all SPR policies are adhered to as outlined in the current Employee handbook, as well as all applicable WCB regulations & any other applicable industry regulations
- Maintain public relations with the community.
- Develop, maintain and update the operational procedures and policies for all outlets.
- Preparation of monthly financial variance reports.
- Monitor daily sales and expenses for the location and develop strategies where necessary to meet budget parameters.
- Initiates and implements food and beverage promotions
- Inventory security, maintaining appropriate levels of inventory
- Conduct monthly stock inventory and complete necessary month end paperwork
- Conduct regular staff meetings and performance evaluations in accordance with SPR policy.
- EMS (Environmental Management System) awareness and active participation in its administration.
