Manager of Support Services - Vancouver

JOB SUMMARY
Position: Manager of Support Services
Company: Compass Group Canada
Job Location: Vancouver, British Columbia, Canada

Work Performed:

• Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production, and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry, and Maintenance services

• Complete all financial reporting including payroll, period summaries, and sales reports in a timely and accurate manner

• Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training, and discipline

• Maintain appropriate budgetary, cost, and inventory controls

• Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation Department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents, and their families

• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits

• Assist with menu management, food cost controls, and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks

• Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe workplace

Qualifications:

• Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM)

• Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting

• Excellent leadership ability and customer service skills

• Excellent verbal and written communication skills

• Proficient with MS Office applications including Word, Excel, and PowerPoint

To Apply - Follow the link to the company website or contact PeopleHub@compass-canada.com for further information.