Operations Manager, Food Services - Kamloops

JOB SUMMARY

Position: Operations Manager Food Services
Company: Aramark
Job Location: Kamloops, British Columbia, Canada
Full/Part-time: Temporary, Contract

Work Performed:

• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Interacts with Client Management and maintains effective client and customer relations at all levels of the client organization.
• Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all Food Service Supervisors and front line employees, ensuring employee development, engagement, and compliance with human resource-related policies and standards.
• Directs, staffs, and trains the food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions.
• Ensures compliance with all contract obligations.
• Assist with hiring, training, and coaching of employees
• Perform component opening and closing procedures
• Perform and monitor cash handling procedures; prepare cash floats and deposits
• Assist with performing weekly inventory
• Record and analyze financial data on; Customer Accounts, Average Check, Food/Labour Costs
• Ensure adherence to all H&S policies, procedures, and required activities (i.e. updated safety boards, inventory on First Aid Kits, proper chemical handling, monthly safety talks, etc.)
• Ensure daily temperature logs are kept on fridges and freezers
• Ensure staff adherence to Aramark policies and procedures (ie. Uniform and Meal Plan Policy)
• Motivate and encourage staff and ensure Customer Service Standards are maintained.
• Monitor Equipment repair and maintenance
• Assists staff when needed during peak hours
• Assist with developing and maintaining staff job routines and schedules and covering call-offs

Qualifications:

• Requires a minimum of 3+year’s progressive experience managing multi-unit site operations with $1 - $2 million financial and operational responsibility for the sites/departments.
• Ability to communicate (both verbal and written) effectively with clients, customers of the client, and support staff.
• Ability to write business letters, summaries, and reports, using prescribed format and conform to all rules of punctuation, grammar, diction, and style.
• Ability to work with mathematical concepts such as probability and statistics.
• P&L accountability and/or contract-managed service experience is desirable.
• Requires management and leadership skills and the ability to work with confidential employees, clients, and Aramark information.
• Inventory control and cash handling experience required
• Strong communication and interpersonal skills and ability to interact with staff and customers in a mature and professional manner.
• Good computer skills
• Ability to work effectively under pressure and meet deadlines.
• Confident, organized, and able to multiple tasks.
• Good customer service skills
• Knowledgeable of employment standards and health and safety legislation

To Apply - Follow the link to the company website for further information.