Healthcare Safety and Training Support Manager - Burnaby

JOB SUMMARY

Position: Healthcare Safety and Training Support Manager
Company: Sodexo
Job Location: Burnaby, BC, Canada
Full/Part Time: Permanent

Work Performed:

•  Liaises with claims management, transversal functions, and operations regarding claims processes, safety initiatives and incident management.  

• Coordinates lost time discussions summarize actions and follow up on any/all outstanding items to ensure actions are completed timely and follow up are completed.  

• Follows up on the claim life cycle to ensure timely objections and claims status updates.  

• Participates with various cross-functional/cross-departmental teams to remain up to date on programs, policies and projects; researches and recommends best practices acts as a voice for the segment. 

• Co-lead the weekly incident review calls, ensure follow-up, actions are completed, and provide summary to senior leadership.

• Performs data analysis related to investigations, root cause analysis and incident trends.  Develops education initiatives and recommendations to improve results, reduce incidents and address trends. Provide report to management on metrics, success measures and performance.

• Work in tandem with HS&E Manager on reviewing all incident management and reporting programs and processes, provide advice, and guidance to segment management related to programs, identify gaps in program understanding with plans to address, educates managers on programs, creates education programs geared to front line staff related to injury reduction and safe working, continually reviewing and improving upon programs and processes.

• Provide support and guidance to operations related to consistent reinforcement of programs and processes.

Qualifications:

• Degree/Diploma with major in Health and Safety related field

• 5+ years operational health and safety experience including developing processes and training and providing health and safety oversight and/or consultation

• 3 years leadership operating in an influential role, ideally in healthcare operations setting with over 400 beds

• Industrial Health and Safety certification (or equivalent experience).

• Prior experience with health and safety claims management

• Knowledge of provincial Health and Safety regulations across Canada

• Strong leadership skills with proven ability to support and coach a diverse team

• Superior written, verbal and interpersonal communication skills

• Strong organizational and problem-solving skills

• Ability to excel with minimal supervision

• Ability to work flexible hours including days, evenings, weekends and holidays as required as well as to service multiple time zones  as required

To Apply - Follow the link to the company website for further information.