Support Service Manager - Vancouver

JOB SUMMARY

Position: Support Service Manager
Company: WestCana Services
Job Location: Vancouver, British Columbia, Canada

Work Performed:

• Supervisory duties include but not limited to:
• Recruiting, training, and developing staff;
• Scheduling, assigning, and monitoring work;
• Evaluating Team Member performance;
• Ensuring a healthy and safe work environment including adherence to company policies;
• Resolving conflicts
• and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
• Prepares and/or monitors the preparation of food menus and plans to ensure individual dietary needs/standards are met and costs remain within approved budget allocations.
• In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
• Monitors all operating expenditures, as well as purchases and stores inventory.
• Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
• Communicates safety concerns through; Team Member meetings, huddles, memos, communication books.
• Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
• Other duties include but not limited to scheduling, inventory, month-end report, weekly receivers’ reports, audits and reports, regular monthly Team Member meetings, site/corporate meetings including occupational health and safety, Infection control, food committee.
• Performs other related duties as assigned.

Qualifications:

• Considered an asset but not required:
• CSNM (Certified in Nutritional Management with current standing in the Canadian Society of Nutritional Management).
• Previous experience in long-term care or assisted living facility with working knowledge of Therapeutic diets and residential guidelines according to the health authority.
• We will consider the right combination of management and experience from the hotel, restaurant, or cruise ship industry, as long as the candidate is willing to be registered in the CSNM Program and dedicated to learning the industry and residential care guidelines.  
• Must be willing to work the hours necessary to ensure the effective operation of the facility
• Holds and Maintain Valid Food Safe Level 1 and WHIMS Certificates
• Clear Criminal Record Check, including vulnerable sector, through the Ministry of Justice upon hire and every 5 years thereafter.

To Apply - Follow the link to the company website and contact Corinne Burns at cburns@westcana.ca for further information.