JOB SUMMARY
Position: Operations Manager, Food Services
Company: Aramark
Job Location: Kamloops, BC
Job Location: Kamloops, BC
Type: Temporary, Contract (18 months)
Work Performed:
- Ensures compliance to food safety, sanitation, and overall workplace safety standards.
- Interacts with Client Management and maintains effective client and customer relations at all levels of client organization.
- Identifies Aramark service expansion opportunities.
- Provides overall direction and manages performance for all Food Service Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
- Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
- Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions.
- Ensures compliance with all contract obligations.
- Assist with hiring, training, and coaching of employees
- Perform component opening and closing procedures
- Perform and monitor cash handling procedures; prepare cash floats and deposits
- Assist with performing weekly inventory
- Record and analyze financial data on; Customer Accounts, Average Check, Food/Labour Costs
- Ensure adherence to all H&S policies, procedures and required activities (i.e. updated safety boards, inventory on First Aid Kits, proper chemical handling, monthly safety talks etc.)
- Ensure daily temperature logs are kept on fridges and freezers
- Ensure staff adherence to Aramark policies and procedures (ie. Uniform and Meal Plan Policy)
- Motivate and encourage staff and ensure Customer Service Standards are maintained.
- Monitor Equipment repair and maintenance
- Assists staff when needed during peak hours
- Assist with developing and maintaining staff job routines and schedules and covering call offs
Qualifications:
- Requires a minimum of 3+year’s progressive experience managing a multi-unit site operations with $1 - $2 million financial and operational responsibility for the sites / departments.
- Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
- Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
- Ability to work with mathematical concepts such as probability and statistics.
- P&L accountability and/or contract-managed service experience is desirable.
- Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
- Inventory control and cash handling experience required
- Strong communication and interpersonal skills and ability to interact with staff and customers in a mature and professional manner.
- Good computer skills
- Ability to work effectively under pressure and meet deadlines.
- Confident, organized and able to multiple task.
- Good customer service skills
- Knowledgeable of employment standards and health and safety legislations
To Apply - Follow the link to the company website for more details
