Thursday, September 9, 2021

Dining Services Manager - New Westminster

JOB SUMMARY
Position: Dining Services Manager
Company: Verse Senior Living
Job Location: New Westminster, BC
Type: Full-time

Work Performed:

  • Follows Verve corporate menus. Makes minor adjustments to the menu to meet resident requests of the specific location. Ensures changes are within the guidelines of Canada's Food Guide for Seniors.
  • Prepares food for residents and guests in accordance with sanitation and safety regulations, the planned menu, and utilizing methods best suited for the nutritional quality and appearance of the food.
  • Orders product through Verve approved suppliers.
  • Controls inventory, purchasing and receiving of all menu items.
  • Supervises ordering for, and distribution of, resident meals in accordance with sanitation and safety regulations.
  • Ensures proper food storage procedures are met.
  • Ensures all temperature records are taken and documented as required.
  • Interviews, hires, and ensures full orientation of new staff.
  • Department staff scheduling.
  • Ensures Verve uniform and dress code is maintained.
  • Provides direction for scheduled work duties ensuring that food production meets department standards and that service to residents is of high quality.
  • Updates job duty outlines and cleaning schedules of food services staff on a continual basis.
  • Ensures Food Safety and Serving it Right certifications are up to date.
  • Conducts employee appraisals of all food services staff as per Verve policy.
  • Disciplines according to approved procedures up to and including the recommendations for discharge to the general manager.
  • Assists the general manager with preparation of the annual operating and capital budget.
  • Administers the approved budget for the food service department.
  • Maintains monthly purchase journal.
  • Ensures appropriate action is taken in response to concerns expressed by residents and staff related to food services.
  • Prepares monthly reports and other administrative reports/audits and submits to general manager within appropriate timelines.
  • Ensures that the food services department and related areas, dining rooms, and snack areas meet environmental safety standards. Reports any hazards including faulty equipment to maintenance.
  • Ensures that in-service training programs are conducted with staff.
  • Conducts regular staff meetings as required.
  • Maintains effective communication with residents, families, and staff through appropriate lines of communication.
  • Performs dietary assessments on all new residents within one week of move-in.
  • Co-ordinates and chairs the Food Committee with residents to ensure satisfaction with food services.
  • Attends and participates in regional dining services manager meetings.
  • Performs other related duties as delegated or assigned by the general manager.
  • Participates in, and contributes to, the home's Verve Quality Improvement (VQI) program.
  • Participates in monthly audits as required.
  • Complies with all corporate policies and procedures.
  • Completes all required mandatory training/education.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, Workplace Hazardous Material Information Systems, Food Premises Regulations, and LTC/or ORCA dietary standards. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.

Qualifications:

  • Minimum Grade 12. Completion of Cook's Journeyman papers or equivalent and/or completion of Food and Beverage course 
  • Current membership in the Food Service Supervisor's Association is required
  • A minimum of two years experience in volume food preparation at a Cook I or Cook II level and/or supervision in a hotel/restaurant or institutional setting will be given preference
  • Must be able to communicate, both written and orally, in the English language
  • Must be familiar with computerized online ordering systems and dietary software.

    To Apply - Follow the link to the company website or contact Sonny Mendoza - General Manager at gm.tg@verveseniorliving.com for more details