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Webinar: Working Smarter to Improve Quality
Date: November 25, 2021
Time: 10:00 PST
Date: November 25, 2021
Time: 10:00 PST
Join us on November 25, 2021, for a CSNM Webinar with Jo-Ann Fawcett who will share with us ways to work smarter to improve quality service with fewer staff. Earn 1 CE point in Competency 5.0.
Is it possible to continue to achieve the enhanced dining experience without overworking or burning out staff? Since 2008, Lean methodologies have been adopted by the healthcare sector to address the need to do more with less. Today more than ever, these methodologies should be adopted to provide quality service to residents and patients while facilities grapple with staff shortages. A review of the Lean systematic approach to providing you with insights on just how to work smarter by removing non-value-added activities.
