JOB SUMMARY
Position: Dining Hall Assistant Food Services Manager
Location: Simon Fraser University (Burnaby, BC)
Salary: $53,000
Work Performed:
- Provide leadership to unit managers and associates, including supervision, training and corrective action
- Maintain proper cash controls, inventory, labor and auditing
- Ensure Customer Service standards are adhered to at all times; taking appropriate action when it is not
- Respond to guest concerns immediately and ensure corrective action is taken to ensure every guest leaves happy
- Accurately complete weekly administrative duties, including: Orbit, CIMS, Payroll, Inventory
- Maintain100% compliance with all Quality Assurance programs, ensuring all associates have completed all required training
- Maintain 100% compliance with all Compass H&S programs; completing monthly inspections
- Able to respond to any associate injuries; accurately recording and reporting the appropriate forms within the required timeframe and issuing a Modified Work Plan
- Resolves any associate issues or concerns quickly
- Additional duties and tasks as required by the General Manager
- Arrange cover for any associates that call in sick
- Conduct Shift Briefings daily, communicating events and duties and shift goals
- Complete cashier daily cash reconciliation and Cash & Sales Reports
- Ensure all fridge and freezer temperatures are recorded accurately
- Ensuring that staff are performing required job duties at all times
- Ensure cleanliness of all areas at all times
- Ensure that staff are wearing the appropriate uniform
- Ensures HACCP standards and quality control procedures are maintained
- Conduct regular QA and H&S audits at units to ensure 100% complianc
- Ensure all Food Costs and Labour Costs are in line at each unit
Qualification:
- Minimum 2 year of Food Service Management experience, preferably in Quick Service Restaurant (QSR) environment.
- Leadership qualities, ability to direct a diverse, experienced staff
- Ability to learn new systems, programs and terminology
- Efficient with Computers, including MS Office applications (Excel, Word & PowerPoint)
- Able to communicate well with a wide variety of people and building rapport
- Team player, works productively with others
- High energy, shows a sense of urgency
- Works well under pressure, maintains a pleasant demeanor even under stress
- Well organized and efficient, attentive to detail and able to multi task
To Apply - Follow the link to the hiring company website for more details.
