JOB SUMMARY
Position: Support Services Manager
Company: Kaigo Senior Living
Job Location: Chilliwack, British Columbia, Canada
Available shifts: 8 hour shift, Monday to Friday, On call
Job type: Full-time
Work Performed:
- Responsible and accountable for the day-to-day management and operation of the support service departments and its employees – dietary, housekeeping and laundry.
- In consultation with the Dietician, ensure nutritional requirements of the Residents are met through the development of summer and winter rotational menus.
- Ensures the Support Services physical working environment is maintained in a clean and sanitary manner.
- Maintain the facility’s inventory of food items, linens, paper products, cleaning supplies, and chemicals, keeping within budget and minimizing waste.
- Develop the shift guidelines and rotation for each department and role classification.
- Provide WHMIS training for workers and maintain the MSDS binders with current information.
- Maintain professional relationships and communication with Residents, Program team members, family member/significant others, internal and external partners and agencies, contracted service providers, etc.
- Participate in the hiring, selection and evaluation processes of all support service employees.
- Participate in setting operational goals, objectives and indicator development and analysis as well as being accountable to the operational budget.
- Compile statistical data and participate in continuous quality improvement initiatives.
Qualifications:
- Post secondary diploma in Food Service or Hospitality
- 3 + years’ experience in a similar role in a long-term care facility
- FOODSAFE Level 1 & 2
- Demonstrated leadership, facilitation and management skills to form cohesive, functioning teams including mentoring and evaluating employees
- Excellent customer service, communication and interpersonal skills coupled with a high level of professionalism and confidentiality
- Computer proficiency with and intermediate knowledge of Microsoft Office products
- Knowledge of and skills to operate kitchen, laundry and housekeeping equipment
- Fiscal accountability, in order to manage department resources (staffing, supplies, etc.)
- Knowledge of health care system within Kaigo Senior Living, as well relevant legislation and BC Assisted Living Principles
- Able to pass a Criminal Record Check for the Vulnerable Sector and provide proof of COVID-19 vaccination status
- Kindness, compassion and a desire to ensure our seniors are cared for
To Apply - Follow the link to the hiring company for further information.
