Directly responsible to support and maintain management and employee morale and motivation. Supervises all employee-related policies.Oversees and directs all staff activities, ongoing training & personnel issues.Responsible for the successful achievement of all financial, quality and service goals for the organization.Acts as a restaurant liaison with the community surrounding the entire development, developing and maintaining good public relations for the purposes of developing business, as well as maintaining an excellent reputation as an employer.Monitors and ensures the highest service standards possible throughout the organizationEnsures guest and employee satisfaction.Interacts directly with the customers to provide welcoming, friendly service and to solicit/receive feedback on quality of food and service.Ensures the physical maintenance of the restaurant and catering facilities, finishes, furniture, fixtures and equipment, both inside the facilities and at the facility and ancillary storage area.Monitors Dining Room and Catering operations and assists in supervising private functions.Ensures the ongoing training of all front of house staff to ensure an exceptional guest service experience in line with established operating standardsAll other duties as assigned by the Restaurant General Manager or their designated representativeQualifications: