JOB SUMMARY
Position: Assistant Manager, Food Services
Company: Compass Group
Job Location: Victoria, BC
Job type: Full- time
Job Location: Victoria, BC
Job type: Full- time
WORK PERFORMED
- Help the Manager oversee the residential dining operations.
- Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
- Train, develop and lead a team of associates capable of providing great customer service.
- Monitor and organize catering orders with weekly invoicing.
- Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.”
- Be accountable for client and customer relationship building
- Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs
- Strong supervisory experience.
- Ability to provide excellent judgment for problem-solving and strong arithmetic skills
- A passion for Customer Service excellence
- Detail-oriented and thrive in a fast-paced environment
- Solid team player with an emphasis on customer service
- Strong supervisory skills and the proven ability to motivate, lead and coach staff
- Superior client relationship skills
- Excellent communication skills (written and verbal)
- Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
- Able to accommodate a flexible work schedule (including evenings and weekends)
