JOB SUMMARY
Position: BC Metabolic Nutrition Program / Formula Room
Company: PHSA
Job Location: BC Children’s Hospital, Vancouver, BC
Job type: Temporary, Full-Time
Salary: $23.40 per hour
Requisition #: 131305E
WORK PERFORMED
- Perform duties related to the ordering, procurement and/or distribution of nutritional products and enteral feeding supplies. Duties include but are not limited to providing direct service to clients on the telephone or via email, maintaining inventory and related documentation of transactions and product shipment, and placing copy of transaction(s) in client file.
- Process orders as per established guidelines and procedures. Maintain bookkeeping entries using computer software and prepares monthly invoices for internal hospital and health authority programs, home enteral feeding supplies, and external clients including other health authorities.
- Maintain perpetual client and inventory records in BCMNP by recording information such as stock disbursements and receipts on computer database. Contact Supply Chain to obtain product information, cost and delivery details. Keep current pricing and processes changes in pricing of items to maintain cost recovery for the BCMNP.
- Using the hospital computer system, place orders with designated outside suppliers for warehoused items or for specific purchase orders for BCMNP and Formula Room. Receive stock. Match documents such as invoices, receiving reports and packing slips with purchase orders; maintains files of these documents. Contact Supply Chain by telephone and/or email correspondence regarding unmatched documents or problems such as incomplete shipments or damaged goods.
- Obtain information and updates on issues related to procurement, shipping and returns from suppliers.
- Communicate product information changes and client issues with products to the Coordinator, BCMNP.
- Perform a variety of direct service activities, such as answering phones, taking orders, answering inquiries regarding product orders, receiving mail, receiving and relaying messages, and receiving clients to the BCMNP. Forward problems and complex queries to the Coordinator.
QUALIFICATIONS
- Completion of Grade 12
- Two (2) years’ recent related experience or an equivalent combination of education, training and experience.
- Communicate effectively both verbally and in writing.
- Keyboard at 45 wpm.
- Deal with others effectively.
- Physically carry out the duties of the position.
- Organize work.
- Operate related equipment
