JOB SUMMARY
Position: Food and Beverage Manager
Company: Hyatt
Job Location: Osoyoos, BC
Job type: Full-time
Job Location: Osoyoos, BC
Job type: Full-time
WORK PERFORMED
- Supports and oversees all Food and Beverage outlets at the resort, while working closely with other departments to ensure we deliver an elevated guest and owner experience.
- Ensure effective team hiring, training, development, promotion and continuous improvement
- Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
- Work closely with the Executive Chef and the culinary team to maximize the guest experience
- Take a lead role in the re-concept of all resort outlets
- Ensure all menus are accurately costed, engineered and designed according to the strategic F&B vision of the resort
- Full understanding of colleague engagement and implements procedures to increase colleague’s satisfaction
- Develop procedures that enhance the Food and Beverage operation as a whole
- Effectively maintain inventory of venue operating supplies
- Develop and implement creative strategies for revenue enhancement and cost containment
- Develop and recommend the budget, marketing plans and objectives and manage within those approved plans.
- Responsible for maintaining a high energy, positive, and professional appearance
- Plan, coordinate & manage special events and holiday functions
- Resolve guest complaints and maintain a high level of Food and Beverage experience and service
- Wine, Beer and Spirits knowledge in an upscale service environment is essential
- A true desire to understand and anticipate the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
- Candidates should be extremely detail oriented and organized
- Candidates should possess proven leadership skills
- Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
- Hotel experience and a thorough understanding of both restaurant and banquet service
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service.
- Previous experience as a Food and Beverage Manager, Banquet Manager or Restaurant Manager is required
To Apply - Follow the link to the company website for further information.
