Food Services Assistant - Vancouver

JOB SUMMARY

Position: Food Services Assistant - Concession Supervisor
Company: University of British Columbia
Job Location: Vancouver, BC

Job type: Full-time

Salary range: $22.14–$23.20 CAD Hourly

Posting ID: JR9242

Posting End Date: September 1, 2022

WORK PERFORMED

• Supervises the workload of food services workers, ensuring employees meet customer service standards.
• Trains food service workers, following up to ensure an understanding of the material covered.
• Sets up food service and retail locations; including cleaning and setting equipment, merchandising product, and ensuring a sanitary work space.
• Monitors and reviews cost controls, such as, labour costs and overhead expenses, with unit manager.
• Leads staff briefings both prior to, and after, service in an interactive educational manner that informs and engages staff.
• Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via in-event interaction with guests.
• Assists food service workers as operationally required.
• Participates in pre and post event inventory counts, submitting totals to manager after all events. Assists with month-end inventory counting as needed.
• Orders supplies and product as required. Ensures that the quality of the product being ordered, produced, and/or sold, is up to department standards.
• Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; stepping in to adjust production or make recommendations as required.
• Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
• Ensures that systems and procedures for daily sales, cash collection and cash controls, PCI, payment card and banking standards are being followed; processes payments and deposits.
• Ensures all kitchen equipment, displays, and point of sale systems, are in working order; reports and follows up on maintenance as required.
• Responsible for submitting sales paperwork and administrative documentation following the end of each event/sales window, including debit credit sales totals, voided item listing, received cash totals, and a listing of the staff who worked in the location.
• Recommends scheduling options to the unit manager and updates schedules for staff as directed. Contacts employees for coverage of last-minute vacancies of shifts.
• Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

QUALIFICATIONS

• High school graduation, completion of Food Service Management course 
• FoodSafe level 1 certificate
• Minimum two years of related experience or an equivalent combination of education and experience.

To Apply - Follow the link to the company website for further information.