Assistant Manager - North Vancouver

JOB SUMMARY

Position: Assistant Manager - Full Service Dining

Company: Grouse Mountain
Job Location: North Vancouver, BC
Job Time: Full-time permanent

WORK PERFORMED

• Reports to the Manager of Full-Service Dining
• Supervision of Altitudes Bistro and The Observatory
• Ensure that all policies and procedures of operation are adhered to
• Providing premium customer service at all times and ensuring controls are in place
• Dealing with customer complaints in a polite and timely manner
• Assisting in the management of the business unit to increase sales and profitability
• Support and communication with all other F&B outlets and departments within Grouse Mountain
• Assisting in the management of Supervisors and developing a large staff
• Schedule writing
• Set up of training and development for all new staff
• Assisting in performance reviews and staff accountability
• Assisting in inventory, labour management, and recruitment
• Monitoring labour budget daily
• Assisting with service as required
• Requisition of product as required for daily operations
• Other duties as required

QUALIFICATIONS

• A minimum of 3-year experience in a front of house managerial role
• Formal training or a Diploma in Hotel and or Food & Beverage management preferred
• Serving it right
• Excellent oral and written communication skills
• Strong interpersonal skills and ability to resolve conflict
• Ability to motivate and develop employees to achieve goals
• Experience with MS Word, Excel
• Experience with Optimum Control an asset
• Ability to work a flexible schedule including opening, closing, weekends, and holidays

To Apply - Follow the link to the hiring company for further information.