Support Services Manager - Burnaby

JOB SUMMARY

Position: Support Services Manager

Company: George Derby Centre
Job Location: Burnaby, BC
Job type: Full- time

Job salary: $73,000 a year

WORK PERFORMED

• Support and promote the Centre’s Mission, Vision, and Values and is a role model of Person-Centered Care, Residents Rights and the Code of Ethics.
• Collaborate in the development of and ensures compliance with Corporate and site-specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, Housekeeping and Laundry services.
• Participate in the development, implementation, and communication of the Centre’s Strategic Operational Plan.
• Prioritize and promote a culture of safety and risk mitigation for all customers of the organization through due diligence, role modeling, corrective actions and problem-solving, communication and education.
• Ensure support service delivery practices and procedures comply with licensing regulations, professional standards, provincial regulations, accreditation standards and organizational policies through regular monitoring and evaluation. Implement specific actions as required.
• In collaboration with the Executive Director and Director of Finance, provides input into the Centre’s annual operating budget. Regularly monitor expenditures and variances and initiate collaborative appropriate actions to align performance within the established budget.
• Maintain effective cooperative relationships with designated external partners. Liaise with external suppliers to resolve issues regarding the quality and quantity of goods and services. Reconcile discrepancies.
• Establish and maintain inventory levels of supplies according to established guidelines including those for emergency preparedness. Ensure cost-effectiveness, efficiencies in storage and space requirements and compliance with waste Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
• Hires, disciplines, recommends and/or participates in the termination of staff according to established HR policies and procedures. Complete probationary and regular performance reviews for assigned staff and provide support in the achievement of identified goals. Monitor staff attendance and respond to absenteeism in accordance with the established Attendance Management Program.
• Coordinates Support Services orientation for new employees utilizing established programs and checklists. Coordinates Monitor and respond to staffing scheduling issues on a daily basis in areas of responsibility. Consult with and advise supervisors as necessary.
• Plans and delivers seasonal menus that are compliant with all related regulations, fit the resident's nutritional and therapeutic needs and meets the facility and resident’s expectations.
• Develops and/or adjusts standardized recipes to ensure consistent high-quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
• Plans direct and supervises the preparation and service of high-quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
• Lead or participate in internal and external committees, as required.
• Perform other related duties and management functions, as assigned.

QUALIFICATIONS

• Current membership or eligible for membership in the Canadian Society of Nutrition Management.
• Serve It Right
• Food Safe Level 1
• Minimum of 2 years related experience and minimum two years managerial experience.

 
To Apply - Follow the link to the hiring company for further information.