JOB SUMMARY
Position: Food Services Manager
Company: Chartwell Retirement Residences
Job Location: Churchill House - North Vancouver, BC
Type: Full-time
WORK PERFORMED
- Prepares or monitors the preparation of service daily and special event menu plans to ensure individual dietary needs are met;
- Develops and maintains effective relationships with residents and their families in order to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction;
- Ensures that the meals and services provided meet or exceed residents’ and Chartwell’s expectations;
- Provides residents with a safe and comfortable environment;
- Leads and manages food services staff to achieve department goals;
- Participates as a member of the work team and provides support to the other members of the team;
- Recruits and organizes staff orientation and in-service training programs;
- Schedules and assigns work, monitors and evaluates staff performance;
- Forecasts, monitors and approves expenditures from the food services budget;
- Maximizes purchasing power while maintaining or exceeding residence quality and service standards and provincial and legal requirements;
- Develops and implements inventory control systems to maximize saving and minimize waste;
- Liaises with municipal and provincial agencies concerning health and safety issues;
- Voluntarily participates as a member of professional associations such as Canadian Culinary Federation, Canadian Food Service Supervisors Association;
- Chairs the Food Committee or Food Advisory Committee;
- Consults with the Dietitian/Director of Food and Beverage as required, to determine appropriate dietary needs for menu planning purposes;
- Ensures compliance to food safety, sanitation and overall workplace safety standards;
- Performs other relate duties as required.
QUALIFICATIONS
- Minimum of two years supervisory experience in a volume food preparation environment in a retirement/LTC residence, the healthcare or hospitality industry;
- Successful and minimum completion of a post-secondary diploma in Food and Beverage Management from a recognized institution;
- Current qualification as a chef and in possession of a Food Service Supervisors certificate;
- Minimum of one year experience in front of house and customer service;
- Prior labour relations experience preferred;
- Excellent communication skills (both written and verbal);
- Effective interpersonal and conflict resolution skills;
- Good organizational and time management skills with the ability to multi-task;
- Customer service oriented;
- Must have working knowledge of special diets.
To Apply - Follow the link to the company website for further information.
