JOB SUMMARY
Position: Operations Supervisor
Company: Gate Gourmet
Job Location: Vancouver, BC
Job Location: Vancouver, BC
Job type: Full-time
WORK PERFORMED
- Ensures quality production standards are followed and maintained.
- Ensures employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures.
- Prepares management reports (ex. attendance, HAACCP and labor) reports as required.
- Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.
- Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
- Ensures that all products are coded according to Gate Gourmet procedures.
- Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
- Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
- Responsible for maintaining daily temperature logs and other logs and reports as required.
- Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
- Controls material cost and other controllable costs.
- Maintains all financial goals related to productivity, overtime, labor goals and hours per flight.
- Works with management staff to improve performance of the unit.
- Prepares management reports (ex. Attendance, HAACCP and labor) as required.
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food costs
- Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.
- Manages work flow balancing - - the division of responsibilities amongst employees on each shift
- Manages daily manpower planning including assignment of responsibilities and workstations.
- Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
- In conjunction with department leaders determines number of employees needed by shift
- Responsible for employee retention and monitors employee turnover.
- High School Diploma or GED required.
- Associates degree preferred.
- 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
