JOB SUMMARY
Position: Assistant Manager - Full Service Dining
Company: Grouse Mountain
Job Location:
Job Time:
Job Location:
Job Time:
WORK PERFORMED
- Reports to the Manager of Full-Service Dining
- Supervision of Altitudes Bistro and The Observatory
- Ensure that all policies and procedures of operation are adhered to
- Providing premium customer service at all times and ensuring controls are in place
- Dealing with customer complaints in a polite and timely manner
- Assisting in the management of the business unit to increase sales and profitability
- Support and communication with all other F&B outlets and departments within Grouse Mountain
- Assisting in the management of Supervisors and developing a large staff
- Schedule writing
- Set up of training and development for all new staff
- Assisting in performance reviews and staff accountability
- Assisting in inventory, labour management, and recruitment
- Monitoring labour budget daily
- Assisting with service as required
- Requisition of product as required for daily operations
- Other duties as required
QUALIFICATIONS
- A minimum of 3-year experience in a front of house managerial role
- Formal training or a Diploma in Hotel and or Food & Beverage management preferred
- Serving it right
- Excellent oral and written communication skills
- Strong interpersonal skills and ability to resolve conflict
- Ability to motivate and develop employees to achieve goals
- Experience with MS Word, Excel
- Experience with Optimum Control an asset
- Ability to work a flexible schedule including opening, closing, weekends, and holidays
To Apply - Follow the link to the hiring company for further information.
