JOB SUMMARY
Position: Director, Banquets
Company: Fairmont Hotels & Resorts
Job Location: Whistler, BC
Job type: Full-time
Company: Fairmont Hotels & Resorts
Job Location: Whistler, BC
Job type: Full-time
WORK PERFORMED
- Direct and manage all activity related to the Banquet department, ensuring all service standards are followed
- Follow the annual budget and administer it in a fiscally responsible manner
- Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
- Respond to guest concerns and react quickly and professionally
- Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
- Attend pre-conference meetings with clients to confirm all relevant details are communicated
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
QUALIFICATIONS
- Previous leadership experience in food and beverage required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times