JOB SUMMARY
Position: Food & Beverage Manager
Company: Grand Villa Casino
Job Location: Burnaby, BC
Job Type: Full-time
Job Salary range: $67,000 - $85,000 per year
Work Performed:
- Responsible for the profit and loss accountability for food and beverage and hotel operations (as applicable) based on approved board budgets (and forecasts). This includes providing input into the annual budget process and regular re-forecasting throughout the year and weekly profitability reporting for all Food and Beverage outlets.
- Oversees the Food and Beverage operations, and provides assistance where required to the hotel operations, convention services and purchasing departments (at applicable sites).
- Develops and implements initiatives and promotional activities to drive revenue growth in Food and Beverage and the hotel (as applicable) in collaboration with Marketing.
- Develops systems and procedures that achieve higher cost efficiency, particularly labour.
- Works closely with all department managers including casino operations to identify cross marketing opportunities and facility wide promotions.
- Retains guests and enhances guest loyalty through implementation and maintenance of a loyalty retention program.
- Manages recruitment, training and staff development to enhance the strength and effectiveness of staff and managers’ ability to achieve strategic and operational objectives.
- Provides operational leadership and decision making on technical and incident related issues.
- Offers customer service training and guidance to managers and ensures the delivery of operational excellence in customer service for all food and beverage and hotel departments as applicable.
- Maintains a thorough and updated knowledge of company policies and procedures.
- Ensures compliance with food handling requirements and regulations.
- Ensures compliance with provincial regulations including health and safety.
- Ensures scheduled inspections and regular maintenance of equipment is undertaken.
- Works with the corporate food and beverage team and in-house chef in the area of cuisine, menu planning and design.
- Stays informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in the industry.
- Takes on additional responsibilities as required
Qualifications:
- Minimum 5 years of food and beverage and/ or hospitality management experience
- Post-secondary education in hospitality management or a related field.
To Apply - Follow the link to the company website for further information.
