JOB SUMMARY
Position: Food & Beverage Manager
Company: Tyax Lodge & Heliskiing
Job Location: Gold Bridge, BC
Job Type: Full-time
Company: Tyax Lodge & Heliskiing
Job Location: Gold Bridge, BC
Job Type: Full-time
Work Performed:
- Operate according to the policies, procedures, quality standards and services established by the company
- Provide in-depth knowledge of company’s products and services
- Responsible for maintaining a cheerful, courteous disposition and a neat, clean and professional image with the ability to maintain a calm demeanor in a fast paced, high intensity environment
- Ensure practice of health and safety regulations, all safety and sanitation policies are followed when handling food and beverage
- Follow the regulations set forth by the B.C. Liquor Control and Licensing Branch
- Interview, hire, train, coach and supervise and performance manage all service staff in responsible beverage service, table service, specialty coffees, bartending, processing dinner reservations and related service duties
- Ensure daily, weekly and monthly cleaning duties are fulfilled as per requirements and training received
- Ensure closing duties and cash out requirements are completed as per training received
- Control and check of order placement
- Maintenance and reproduction of wine and cocktail menus
- Responsible for F&B department scheduling
- Operate and manage POS and reservation system
- Managing floor plans and flow of the daily operations, or designate as needed.
- Hands-on support during shifts.
- Provide full knowledge of dining menus, garnishes, contents and preparation methods
- Ensure drink and food orders are taken and serviced within reasonable time
- Maximize food and beverage revenues through suggestive selling methods
- Handle all special requests and complaints quickly and appropriately
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the culinary team
- Communicate with the kitchen regarding menu questions, length of wait, recooking of orders, and product availability
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Ensure all F&B Tyax service standards are followed.
- Inventory control, orders, and admin duties
- Report all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate supervisors and managers
- Review costs, drink menu pricing and revenues, assist in setting budgets for future seasons
- Other duties as needed
Qualifications:
- Diploma or degree in hospitality or tourism management or a related field
- Must have Serving it Right certificate
- Must have a min. 3 years experience as a Food and Beverage Manager or Supervisor in a similar resort setting; fine dining experience required
- Must have an extensive wine knowledge and fine dining experience
- A self starter with strong interest in developing and caring for the Tyax F&B program
- Responsible and adaptable with a poised and friendly attitude
- Must have outstanding attention to detail and set high standards
- Strong ability to multitask
- Must be flexible in regards to scheduling and working shifts
- Must possess outstanding communication, interpersonal, organizational, leadership and customer service skills and be a team player
To Apply - Follow the link to the company website for further information.