Manager of Support Services- North Vancouver, BC

JOB SUMMARY

Position: Manager of Support Services (Food & Housekeeping)

Company: Compass Group
Job Location: Creekstone Care - North Vancouver, BC

Job Salary: $68,000 (bonus eligible up to 20%)

WORK PERFORMED

• Human Resource and Labour Relations management including complete administrative and personnel files, , hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met. 
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
• Conduct regular training in-services and staff meetings as required and with the Support Services Team.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.
  

QUALIFICATIONS

• Minimum three years previous Management experience or equivalent supervisory role in a long term healthcare setting 
• Membership in the Canadian Society of Nutrition Management (CSNM)
• Excellent verbal and written English language communication skills. 
• Proficient with MS Office Applications, Word, Excel and Power Point

To Apply - Please send your resume to Matt Bateman, Sr. Talent Acquisition Specialist,  at: matt.bateman@compass-canada.com