Assistant Manager Catering - Calgary, Alberta

JOB SUMMARY

Position: Assistant Manager Catering
Company: Calgary Sports and Entertainment Corporation
Job Location: Calgary, AB

Job type: Full-time

WORK PERFORMED

• Coordinate, process and finalize all details relating to Catering business.
• Manage and support catering operations and events that occur within Scotiabank Saddledome, McMahon Stadium, and external catering events.
• Provide leadership to approximately 30 Catering team members including training, motivating, and coaching.
• Assist clients in menu planning, coordinating food and beverage, meeting room setup, décor, audio/visual and other services as requested by the client.
• Ensure that all client requirements are effectively communicated internally and completed to meet client expectations.
• Coordinate communication between clients and staff to ensure smooth and successful handling of all events.
• Organize and manage the setup of events to ensure client requirements are executed as requested.
• Responsible for processing function deposits, correspondence with clients from initial contact to follow up, file management and other duties as deemed necessary by the Senior Manager, Catering.
• Support administration of payroll and gratuity calculations for all employees within the Catering operations team.
• Complete orientation for new hires and ensure communication is continuous on all policies and procedures.
• Assist with preparation of proposals, contracts, banquet event orders, function reports, floorplans.
• Reconcile daily banquet invoices to the DSS and kitchen for events.
• Provide final billing post event and assist in the resolution of credit card and billing discrepancies.
• Complete analysis post all catering events.
• Maintain and organize small wares and décor inventory.
• Point of Sale work to include maintenance of the system and general updating and order entry.
• Coordinate the ordering of all required supplies with warehouse, vendors and Manager, Catering Operations for equipment rentals and requirements.
• Other duties and projects as assigned.

QUALIFICATIONS

• 3 years of progressive food & beverage supervisory experience;
• A post-secondary education focused on Hospitality Management or Business Management, or a combination of education and experience would be ideal;
• Must possess Proserve accreditation, be willing to obtain Food Safety accreditation, and WHMIS;
• Must possess valid Alberta Basic Food Safety Certification;
• Must possess a valid Class 5 Driver’s License and be comfortable driving a company vehicle/truck;
• Previous experience leading in a multi-faceted catering operation;
• Strong Leadership skills with ability to motivate a service minded team of 30+ members;
• Strong communication skills, both oral and written;
• Strong interpersonal skills, coupled with an entrepreneurial spirit;
• Keen attention to detail;
• Excellent interpersonal and communication skills.

To Apply - Follow the link to the company website for further information.