JOB SUMMARY
Position: Outreach Services Case Manager
Company: Jewish Family Services
Job Location: Edmonton, AB
Job Type: Full-time
Job salary: $26 - $30 an hour
Position: Outreach Services Case Manager
Company: Jewish Family Services
Job Location: Edmonton, AB
Job Type: Full-time
Job salary: $26 - $30 an hour
Work Performed:
- Conduct client intakes, assessments, and develop a service plans
- Arrange client meetings, typically online or over the phone, to review the service plan and coordinate the next steps
- Delegate cases to Case Workers and Link Workers as appropriate and in consultation with the supervisor
- Facilitate client access to community resources, including housing, food, clothing, educational programs, vocational opportunities or services, providers to teach life skills, and mental health services.
- Follow up in a timely manner on client activities and progress relevant to the service plans
- Advocate for the clients
- Evaluate the service plan and progress with the client, and amend the plan if deemed necessary by both the client and Case Manager
- Uphold clients’ autonomy and self-determination and actively involve clients in the decision-making process.
- Organize and manage client data, files, schedules, dates, and information as per agency protocols
- Enter accurate and objective case notes about important events and progress in Canfit, the agency’s data software program, throughout the entire working relationship
- Maintain client privacy and confidentiality
- Communicate with community agencies or partners and identify additional or alternative services to provide referrals and maximize assistance for clients
- Maintain current and comprehensive knowledge of community resources through networking and community engagement, professional development
- Represent JFS in relevant collaborations and committees
- Other duties as assigned
Qualifications:
- Diploma or degree in Social Work or related Human Services program (behavioral/social sciences or community services).
- Minimum of three (3) years of experience in case management or related services that have provided a sound understanding and knowledge of working with clients from diverse cultural and socio-economic backgrounds.
- Familiarity with current community resources.
- Cultural sensitivity and/or diversity and inclusion training required
- A second language is an asset
- Familiarity/understanding of Jewish culture and the Edmonton Jewish community is an asset
- Strong organizational and communication skills
- Familiarity with healthcare and social service systems
To Apply - Follow the link to the hiring company for further information.
