JOB SUMMARY
Position: Restaurant Manager
Company: Fairmont Palliser
Job Location: Lake Louise, AB
Job type: Permanent, Full-time
Company: Fairmont Palliser
Job Location: Lake Louise, AB
Job type: Permanent, Full-time
Job salary estimated: $58,000–$75,000 a year
WORK PERFORMED
- Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures
- Enhance the leadership skills of the additional leaders in the Outlet. This includes the development of decision-making skills, performance management techniques, function planning ability, process mapping and analysis, and sense of urgency and ownership
- Ensure effective working relationships and clear communication is maintained with all colleagues and leaders in the restaurant and other departments
- Develop and administer the departmental Employee Engagement Survey Action Plan
- Critically assess procedures, policies, and methods of operation and alter them where necessary
- Ensure the financial success of the department by monitoring productivities, revenues and costs. To proactively implement appropriate procedures or programs wherever necessary
- Liaise with the kitchen to ensure that a common vision is shared
- Create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
- Liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
- Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
- Participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditures
- Develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards are met.
- Ensure departmental participation in all hotel-wide environmental initiatives, and to develop departmental specific environmental initiatives
- Achieve or exceed all targeted objectives as it relates to our pillars (VOS, EOS, etc.)
- Ensure the successful seasonal transition of the restaurant
- Attend Leadership meetings, daily convention, pre-convention and other meetings as required
- Departmental payroll administration
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
QUALIFICATIONS
- Previous F&B department head level experience required
- Must have strong, proven leadership qualities and management skills
- Working knowledge of Micros, Microsoft applications and Restaurant Manager an asset
- Post-Secondary Degree in Hospitality or Food and Beverage Management an asset
- A demonstrated ability to delegate tasks to team members and follow up on same – ensuring results
- Self‑motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to multitask and work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
- Ability to consistently stand and walk through out shift