Food and Beverage Manager - Port Hardy, BC

JOB SUMMARY

Position: Food and Beverage Manager
Company: Kwa'lilas Hotel
Job Location: Port Hardy, BC

Job type: Full-time, Permanent

Job Salary: $70,000 - $75,000 a year

WORK PERFORMED

• Manage all Ha’me Restaurant, Nax’id’ Pub, and Kwa’lilas Café activities and ensure compliance to company standards and policies.
• Assist in the planning and opening of Ha'me' Restaurant.
• Establish business plans by exploring avenues to increase sales and control operating costs; identifying and evaluating competitors; and preparing sales projections.
• Work in tandem with Marketing to attract patrons and track changing demands.
• Maintain operations by preparing, developing, and upholding standard operating procedures. Recognize and implement system improvements with approval from Food and Beverage Director.
• Maintain customer satisfaction by monitoring, evaluating, and auditing, food, beverage, and service offerings. Initiate improvements as necessary.
• Effectively lead food and beverage staff by upholding company values and providing mentorship as needed.
• Recruit and train new employees in tandem with Human Resources, following company policies on recruitment.
• Ensure employee certifications are up to date and filed; seek additional training opportunities for employees; work with Human Resources to develop the food and beverage team.
• Uphold a positive working environment and seek opportunities to motivate employees.
• Ensure employees are in compliance with the Kwa'lilas Hotel Occupational Health and Safety Program; prioritize OHS training and engage in Joint Health and Safety Committee meetings; record all accidents and near misses.
• Work with Supervisors to ensure optimal level of sanitary procedures for all food handling and work stations.
• Ensure responses to all customer complaints and concerns.
• Other duties as assigned by the Food and Beverage Director, Assistant General Manager, and General Manager of Tourism.

QUALIFICATIONS

• 2 years of proven experience as a Hospitality Manager or Similar
• Degree in Business Administration, Tourism, or Hospitality Management considered a strong asset.
• Industry standard certifications such as Food Safe and Serving it Right.
• Ability to analyze data and trends, and create strategies for improvement.
• Strong leadership and coaching skills
• Ability to work a flexible schedule and cover employee shifts if necessary
• Strong project management capabilities

To Apply - Follow the link to the hiring company for further information.