JOB SUMMARY
Position: Production Supervisor - Catering Services
Company: CLS Catering Services Ltd.
Job Location: Richmond, BC
Job type: Full-time, Permanent
WORK PERFORMED
- Supervises team members on shift, which includes scheduling, work allocation, training and problem solving in a unionized environment.
- Maintains & provides reporting from various systems such as SAPMM, CBase, E-Z Labour, scheduling programs and spreadsheets.
- Reviews current methods and tools in place to help develop new processes and performs process time standards, maintains applications to assist in hours control documentation.
- Updates and maintain the program database.
- Modifies daily work assignments in accordance with airline schedules.
- Trains team members in the safe, efficient operation of equipment.
- Ensures all SOP’s & meal specifications are followed in a timely manner.
- Oversees all facets of the daily operation of food plating and assembly ensuring compliance with company standards.
- Participates in promotion and progressive discipline process of team members.
- Assists with the implementation of policies and procedures consistent with those of the organization to ensure the efficient and safe operation of the department.
- Evaluates performance and makes recommendations as required.
- Ensures quantities, specifications, service delivery and quality match and meet production logistics.
- Sets targets, measures and records productivity ensuring team members are held accountable.
- Must be able to multi task in a high volume environment while still meeting deadlines.
- Performs root cause analysis and responds to customer inquiries and complaints in a timely manner.
- Responsible for the safety of team members in accordance with established company and WorkSafe standards.
- Ensures team members are in compliance with company quality control and hygiene procedures.
- Trains and develops team members in operational matters.
- Manages team members in accordance with company policies, collective agreement and provincial labour legislation.
- Participates in meetings with managers.
- Other duties as assigned.
- Culinary or a Business Diploma desirable.
- Minimum 5 – 10 years’ proven supervisory experience in a high volume food production assembly facility in a union environment.
- HACCP and Food Safe Certificate required.
- Proven experience with process standards, scheduling and databases required.
- Able to lead, supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
- Able to communicate effectively, both orally and in writing. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Skills in the use of personal computers and related software applications.
- Previous Quality Assurance experience a great asset.
- Ability to make independent decisions with defined guidelines.
- Demonstrated ability to work in a team environment.
- Must be available to work all shifts including weekends and statutory holidays.
- Possess a basic understanding of production machinery an asset.
To Apply - Follow the link to the hiring company for further information
