JOB SUMMARY
Position: Manager, Menu, and Food Information Systems
Company: PHSA
Job Location: Children's & Women's Health Center, Vancouver, BC
Job type: Regular, Full-time
Requisition # 147425E
WORK PERFORMED
- Leads the development, implementation, maintenance and integration of the food service information system for all sites across ICO.
- Acts as an expert resource consultant to food services system users across the organization, and related contracted staff, as required.
- Evaluates and defines business process redesign opportunities available to Managers, and recommends solutions supported by appropriate modules to maximize staff and departmental operating efficiencies.
- Provides overall leadership and direction to team members using effective management techniques in an interdisciplinary team environment (e.g., coaching, mentoring, skill and leadership development, performance management).
- Analyzes and maintains database supporting system solutions by establishing quality checks and verification points for database accuracy and supervising data-entry personnel during the database building phase.
- Designs and implements training for all organizational staff on the system modules and the system-generated management reports and tools to ensure optimal user interaction with the system, and develops appropriate end user training documentation.
- Maintains familiarity with industry developments and advancements and recommends course of action for their application within the health authority.
- Communicates and documents all system failures, unusual delays, financial impacts, and impacts to patient care.
- Works in collaboration with the organization's PDHIS stakeholders and vendors to provide system and database functionality support to end users, troubleshoot system and database issues and test system upgrades and enhancements prior to implementation.
- Develops, implements and maintains system backups and emergency recovery procedures for the department, and as necessary, works with departmental information system coordinators.
- Participates in the creation and maintenance of departmental standard operating procedures and System Requirements document relating to the system management tools and system use.
- Evaluates new products and services for potential application within the health authority.
- Represents the department as required on regional and national user group conferences, corporate committees, task forces, and teams. Makes presentations on departmental initiatives as required.
- Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.
- Performs other related duties as assigned.
QUALIFICATIONS
- Baccalaureate in the area of Food Services/Nutrition Management from an accredited university and/or current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM),
- And five (5) years' experience with current food and nutrition information systems, preferably in a hospital environment. Hospital Food Service experience preferred.
- One – two years’ experience with CBORD an asset.
