JOB SUMMARY
Position: Support Service Manager
Company: WestCana Services
Job Location: Vancouver, BC
Company: WestCana Services
Job Location: Vancouver, BC
Job type: Full-time
Job No: (WC1353)
WORK PERFORMED
- Supervisory duties include but not limited to
- Recruiting, training and developing staff and supervisors;
- Scheduling, assigning and monitoring work;
- Evaluating all Team Members and Managements performance;
- Ensuring a healthy and safe work environment including adherence to company policies;
- Resolving conflicts and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
- Responsible for all Food Service aspects, reviewing and approving menus, coordinating special dietary needs with Dietitian.
- In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
- Monitors all operating expenditures, as well as purchases and stores inventory.
- Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
- Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
- Ensures compliance with current legislation, regulatory requirements and agencies, and industry contracts.
- Conducts needs analyses to recommend and implement facility improvements, providing feedback to the company globally as well.
- Communicates with team(s) through Team Member meetings, huddles, memos, communication books.
- Performs other related duties as assigned.
- CSNM (Certified in Nutritional Management with current standing in the Canadian Society of Nutritional Management).
- Previous experience in a long term care or assisted living facility with working knowledge of Therapeutic diets and residential guidelines according to the health authority.
