JOB SUMMARY
Position: Onsite Events Manager - Catering & Conference
Company: University of British Columbia
Job Location: Vancouver, BC
Company: University of British Columbia
Job Location: Vancouver, BC
Job type: Full-time
WORK PERFORMED
- Achieving and exceeding all established sales and contribution goals as they relate to personal and team productivity as agreed to for the year during the annual budgeting process.
- Proactively soliciting new business and managing existing and past accounts to meet/exceed revenue goals. This should happen through various mediums such as but not limited to telephone solicitation, outside sales calls, tradeshow and travel functions, site inspections, written communication, social media and web.
- Prepare information for, meet with, and conduct sales presentations to prospective clients
- Directing and developing the day-to-day sales activities and goals for the team ensuring ongoing sales and customer relations management
- Maintaining and updating the client database
- Conducting weekly sales meetings to present updates to C&C sales team
- Conducting weekly check-in meetings with direct reports
- Attending trade shows, community events, networking events, and industry meetings
- Producing weekly, monthly and quarterly sales forecasts for all areas optimizing sales strategies
- Producing weekly, monthly and quarterly sales activity reports
- Preparing of annual budget, strategies and sales plan ensuring ongoing financial success
- Responding to customer and industry trends, needs, issues, comments and problems to ensure the quality of service and products and the ongoing financial success of the AMS
- Keeping sales materials up to date and relevant
- Actively managing human resources responsibilities including, but not limited to hiring, scheduling, training, briefing, mentoring, developing, evaluating, and disciplining employees (including termination)
- Maintaining and utilizing all computer hardware & software according to AMS guidelines
- Maintaining and adjusting flow charts, position descriptions (in conjunction with HR), procedures and controls for each area to ensure ongoing efficiencies and growth
- Working with the AMS mission statement and values to operate a successful department
- Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
- Other duties as required
QUALIFICATIONS
- Minimum of 5 years of proven sales management experience, preferably in the hotel/ hospitality sector
- Completion of post- secondary education in sales, or food & beverage / hospitality preferred
- Demonstrated superior skills in customer service and organization
- Strong interpersonal and problem solving abilities
- Highly energetic, motivated self-starter, and well developed sales skills including demonstrated negotiation, prospecting, presentation, and verbal & written communication skills
- Working knowledge of UBC, and established industry contacts and knowledge of marketplace an asset
- Ability to focus attention to guest needs, remaining calm and courteous at all time
- Computer literate in MS Office applications (Outlook, Word & Excel)
- Excellent CRM and resource booking software knowledge (Caterease experience an asset)
- Language: Required to speak, read and write English, with fluency in other languages being an asset
- Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
- Ability to work under minimal supervision and with priority deadlines while maintaining a positive attitude.
- Experience working with youth an asset
- Valid BC driver’s license with a clean abstract
- Access to a vehicle
To Apply - Follow the link to the hiring company for further information.