JOB SUMMARY
Position: Support Service Manager
Company: CareCorp Seniors Services
Job Location: North Vancouver, BC
Job type: Full-time, Permanent
Job Location: North Vancouver, BC
Job type: Full-time, Permanent
WORK PERFORMED
- Develops, executes, controls, achieves and evaluates departmental goals, objectives, policies and procedures and ensure that the required standards, Food Safety and sanitation are met.
- Identifies and implements systems and processes which ensure the facility remains fully operational with minimal “down-time” during regular and emergency situations.
- Ensures licensing, client, CareCorp, and industry standards are met/exceeded in providing high quality meals and snacks to meet the nutritional needs of residents.
- Maintains communication and develops relationships with the CareCorp management team, professional organizations, suppliers, sales representatives, collaborative agencies, and the community as a whole.
- Supervises all food and environmental services staff by performing duties such as interviewing, hiring, scheduling and coordinating work assignments, evaluating employee performance, disciplines employees and determining related training and orientation requirements.
- Investigates complaints regarding housekeeping/laundry, dietary services and equipment, and takes corrective action.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Establishes standards and procedures for work of housekeeping, laundry and dietary staff.
- Certified member of the Canadian Society of Nutrition Management;
- Experience managing staff;
- Minimum of three years experience in the food service industry;
- Experience in a complex care or assisted living setting;
- Excellent communication skills.
- Cultural education and experience are preferred.
