Support Services Manager - Vernon, BC

JOB SUMMARY

Position: Support Services Manager
Company: Kaigo Senior Living
Job Location: Vernon, British Columbia.
Job type: Full-time, Permanent

WORK PERFORMED:

• Responsible and accountable for the day-to-day management and operation of the support service departments and its team members, including dietary, housekeeping and laundry.
• In consultation with the Dietician, ensure nutritional requirements of the Residents are met through the development of summer and winter rotational menus.
• Ensure that the Support Services physical working environment is maintained in a safe, clean and sanitary manner.
• Maintain the facility’s inventory of food items, linens, paper products, cleaning supplies, and chemicals, keeping within budget and minimizing waste.
• Develop the shift guidelines and rotation for each department and role classification.
• Provide WHMIS training for workers and maintain the SDS binders with current information.
• Maintain professional relationships and communication with Residents, team members, family member/significant others, internal and external partners and agencies, contracted service providers, etc.
• Oversee the hiring, selection and evaluation processes of all support service employees.
• Participate in setting operational goals, objectives and indicator development and analysis as well as being accountable to the operational budget of your department.
• Compile statistical data and participate in continuous quality improvement initiatives.

QUALIFICATIONS:

• Post-secondary diploma in Food Service and Nutrition Management is required
• 3 + years’ experience in a similar role in a long-term care facility
• FOODSAFE Level 1 & 2
• Demonstrated leadership, facilitation and management skills to form cohesive, functioning teams including mentoring and evaluating employees
• Experience with the recruitment and hiring process; you will be building your dedicated team
• Excellent customer service, communication and interpersonal skills coupled with a high level of professionalism and confidentiality
• Computer proficiency with and intermediate knowledge of Microsoft Office products
• Knowledge of and skills to operate kitchen, laundry and housekeeping equipment
• Fiscal accountability, in order to manage department resources (staffing, supplies, etc.)
• Knowledge and understanding of the BC Residential Care Regulations
• Able to pass a Criminal Record Check for the Vulnerable Sector and provide proof of COVID-19 vaccination status

To Apply - Follow the link to the hiring company for further information.